Jeanna Poe
Elkton ,Maryland
Summary
Dynamic and results-driven Secretary with a proven track record at Oakridge Taxidermy, adept in customer service. Excelled in managing social media accounts and streamlining communication processes, enhancing customer satisfaction and operational efficiency. Skilled in both verbal and written communication, consistently delivering high-quality correspondence and support.
Overview
1
1
year of professional experience
Work History
Secretary
Oakridge Taxidermy
Elkton, MD
04.2023 - Current
- Answered phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
North East High School
North East, MDSkills
- Customer Service
- Verbal and written communication
- Answering phone lines
- Organization
- Supply Ordering
- Managed Social Media accounts
- Photo and Video Editing
Timeline
Secretary
Oakridge Taxidermy
04.2023 - Current
North East High School