Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanne Ianni

Pittsburgh,PA

Summary

Friendly and reliable, unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Hardworking and detail-oriented team player with strong organizational skills.

Overview

16
16
years of professional experience

Work History

Head Teller

First National Bank Of Pennsylvania
06.2016 - Current
  • Received car loan, home loan and other payments and posted to accounts.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Investigated and promptly resolved issues with patron accounts.
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.

Customer Care Representative

CVS Caremark
06.2014 - 06.2016
  • Assisted call-in customers with questions and orders.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Logged call information and solutions provided into internal database.

X-Ray Technologist / Transport

Forbes Regional Hospital
08.2007 - 06.2014
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures.

Education

Associate Degree - Allied Health

CCAC
Boyce Campus
08.2008

Skills

  • Vendor Invoice Processing
  • Check Processing
  • Till Counting
  • Auditing Proficiency
  • General Ledger Entries
  • Batch Balances and Reports
  • Transaction Verification
  • Cash Handling
  • Customer Education
  • Phone Inquiries

Timeline

Head Teller

First National Bank Of Pennsylvania
06.2016 - Current

Customer Care Representative

CVS Caremark
06.2014 - 06.2016

X-Ray Technologist / Transport

Forbes Regional Hospital
08.2007 - 06.2014

Associate Degree - Allied Health

CCAC

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Jeanne Ianni