Summary
Overview
Work History
Education
Skills
Timeline
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Jeanne Ianni

Pittsburgh,PA

Summary

Friendly and reliable, unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Hardworking and detail-oriented team player with strong organizational skills.

Overview

16
16
years of professional experience

Work History

Head Teller

First National Bank Of Pennsylvania
06.2016 - Current
  • Received car loan, home loan and other payments and posted to accounts.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Investigated and promptly resolved issues with patron accounts.
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.

Customer Care Representative

CVS Caremark
06.2014 - 06.2016
  • Assisted call-in customers with questions and orders.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Logged call information and solutions provided into internal database.

X-Ray Technologist / Transport

Forbes Regional Hospital
08.2007 - 06.2014
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures.

Education

Associate Degree - Allied Health

CCAC
Boyce Campus
08.2008

Skills

  • Vendor Invoice Processing
  • Check Processing
  • Till Counting
  • Auditing Proficiency
  • General Ledger Entries
  • Batch Balances and Reports
  • Transaction Verification
  • Cash Handling
  • Customer Education
  • Phone Inquiries

Timeline

Head Teller

First National Bank Of Pennsylvania
06.2016 - Current

Customer Care Representative

CVS Caremark
06.2014 - 06.2016

X-Ray Technologist / Transport

Forbes Regional Hospital
08.2007 - 06.2014

Associate Degree - Allied Health

CCAC

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Jeanne Ianni