Summary
Overview
Work History
Education
Skills
Assessments
Awards
Additional Information
Timeline
Generic

Jeanne Logan

Seymour,TN

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

9
9
years of professional experience

Work History

Lead Receptionist

Lange Animal Hospital
09.2020 - Current
  • Answering up to 65 phone calls with pleasant upbeat attitude, working remote when needed , calling in prescriptions , appointment paperwork for next business day, communicating through emails and mobile apps with clients, check in/out client, problem solving, completing worksheet, collection of payment, maintaining accurate records for patients, calling sx with instructions Npo and drop off hours, making sure boarding information and paperwork is completed, inventory, holding canine/feline, vaccines, attend staff and manager meetings, close out, balance cash drawer, Maintain accurate records of accounts receivable, Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments. Resolved customer problems and complaints.

Veterinary Receptionist/Assistant

Lange Animal Hospital
08.2018 - 09.2020
  • Answering up to 65 phone calls with pleasant upbeat attitude, appointment paperwork for next business day, maintaining accurate records for patients, check in/out client, problem solving, completing worksheet, collection of payment, maintaining accurate records for patients, calling sx with instructions Npo and drop off hours, making sure boarding information and paperwork is completed, inventory, holding canine/feline, vaccines, close out, balance cash drawer, Prepared and processed patient referrals and transfer requests. Notified manager of incidents and potential incidents relating to patients and staff for swift action.

Reservations Agent

Gatlinburg Town Square
01.2018 - 08.2018
  • Assist front desk with office duties, answer phone 25 calls with upbeat and positive attitude, make reservations for owners and rental guests, check deeds for accurate owners information, calculate and collect all money for rental reservation, prepare next day arrivals for front desk to ensure proper check-ins are accounted for

Room Inspector

Gatlinburg Town Square
12.2017 - 01.2018
  • Maintain 175 rooms to company standards, inventory, answer phones, complete guest requests for inventory

Front Desk Host / Ticket Sales / Pbx

Dollywood's DreamMore Resort
05.2016 - 11.2017
  • Check in 50 and outs, answer phones, inventory, opening/closing, maintaining bank for customer convenience, selling tickets to Dollywood and surrounding attractions, pre-making packets of pre-bought tickets

Sales Associate/ Operations

Belk Inc.
11.2016 - 10.2017
  • Part time, work fine jewelry department, fragrance, and shoes, inventory, cashing customers out, stocking shelves, showing fine jewelry from cases, carrying showcase keys, greeting customers, cleaning area, diamond count, covering other departments when needed, matching customers with right fragrance, locating specific shoe size per customer's request, item location and credit applications, opening/closing

Stay at Home Mom

Home
06.2015 - 05.2016
  • Organized outings and playdates

Education

High School Diploma -

Cosby High School
Cosby, TN
05.2005

Skills

  • Administrative Experience
  • Client Relationship Building
  • Staff Training
  • Document Preparation
  • Reception Area Maintenance
  • Appointment Scheduling
  • Calendar Management
  • Billing and Invoicing
  • Greeting and Seating Clients
  • Schedule Management

Assessments

  • Work style: Reliability, Proficient, 01/2022
  • Attention to detail, Proficient, 01/2022
  • Administrative support professional fit, Proficient, 06/2023
  • Customer service fit, Proficient, 06/2023

Awards

Supervisor of the Year

Additional Information

Family is relocating to Cheyenne, Wyoming in April - May of 2024.

Timeline

Lead Receptionist

Lange Animal Hospital
09.2020 - Current

Veterinary Receptionist/Assistant

Lange Animal Hospital
08.2018 - 09.2020

Reservations Agent

Gatlinburg Town Square
01.2018 - 08.2018

Room Inspector

Gatlinburg Town Square
12.2017 - 01.2018

Sales Associate/ Operations

Belk Inc.
11.2016 - 10.2017

Front Desk Host / Ticket Sales / Pbx

Dollywood's DreamMore Resort
05.2016 - 11.2017

Stay at Home Mom

Home
06.2015 - 05.2016

High School Diploma -

Cosby High School

Similar Profiles

CREATE PROFILE
Jeanne Logan