Jeanne Darc Bernard
Fall River,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Premier Care Dental Management
New Hyde Park, NY
01.2023 - 10.2023
- Coordinated patient appointments and maintained appointment schedule.
- Developed and implemented patient intake forms to ensure accurate information was collected.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Prepared patient charts prior to visits as well as updated records after each visit.
- Acted as liaison between physicians, staff members, patients, families, and third party payers.
Treatment Coordinator
Alpha Dental Associate
Taunton, MA
02.2022 - 12.2022
- Created customized treatment plans for patients based on individual needs.
- Tracked patient progress and updated records accordingly.
- Conducted financial counseling sessions for new and existing patients.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Provided guidance to patients about their financial responsibility for services rendered.
Volunteer Coordinator
Massachusetts service Alliance
Taunton, MA
08.2021 - 01.2022
- Developed and implemented volunteer recruitment plans.
- Coordinated onboarding and orientation for new volunteers.
- Created job descriptions for all volunteer roles.
- Organized training programs for volunteers.
- Set up weekly meetings with volunteers to discuss their progress and challenges.
- Managed a database of volunteer information.
Contact Tracer
Academic of Public Health Corp
Bridgewater, MA
01.2021 - 06.2021
- Conducted telephone interviews with individuals who tested positive for COVID-19 and collected information about their close contacts.
- Recorded data from case investigations into a secure database system.
- Collaborated with local health departments and community organizations to promote awareness of contact tracing efforts.
- Identified appropriate resources for individuals who have been exposed or infected with COVID-19.
Education
Associate of Science - Public Health
Bridgewater State University
Bridgewater, MA12.2021
Associate of Arts - Science
Massasoit Community College
Brockton, MA06.2017
Skills
- Patient Care and Education
- Electronic Records Management
- Office Administration
- Insurance Verification
- Inventory Management
- Patient Education
- Filing and Recordkeeping
- Appointment Scheduling
- HIPAA Compliance
- Medical Terminology
- Documentation
- Scheduling
- Organizational Skills
- Patient Outreach and Follow-Up
- Patient Registration
- Verbal and Written Communication
- Strategic Planning
- New Hire Training
- Patient Records Management
- Critical Thinking Skills
Certification
Certified Dental Assistant DA10247
Certified Health Educator
Languages
Haitian Creole
Native/ Bilingual
French
Full Professional
English
Full Professional
Affiliations
- I volunteered at the Boys and Girls Clubs of Metro South Freight Farm where I helped grow vegetables, like lettuce and Kale, for the youth in my community.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If man hasn’t discovered something that he will die for, he isn’t fit to live.
Martin Luther King, Jr.
Timeline
Patient Coordinator
Premier Care Dental Management
01.2023 - 10.2023
Treatment Coordinator
Alpha Dental Associate
02.2022 - 12.2022
Volunteer Coordinator
Massachusetts service Alliance
08.2021 - 01.2022
Contact Tracer
Academic of Public Health Corp
01.2021 - 06.2021
Associate of Science - Public Health
Bridgewater State University
Associate of Arts - Science
Massasoit Community College
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