Summary
Overview
Work History
Education
Skills
Languages
Timeline
Jeannete Diaz

Jeannete Diaz

Long Beach,CA

Summary

Highly skilled and dedicated Human Resource and Employee Relations Manager with seven years of experience in the logistics industry. Proven expertise in managing HR operations, fostering employee engagement, and ensuring compliance with labor and employment laws. Committed to creating a positive work environment and driving organizational success.

Overview

8
8
years of professional experience

Work History

Human Resource and Account Manager

BBSI
04.2018 - 11.2022
  • Successfully managed multiple accounts with a combined workforce of over 400 employees, overseeing all HR functions, including employee intake, payroll administration, and disciplinary actions.
  • Collaborated with clients to enhance productivity, implement new projects, and improve safety standards, resulting in increased operational efficiency and client satisfaction.
  • Conducted thorough employee relations investigations with sensitivity and professionalism, resolving issues and maintaining positive working relationships.
  • Demonstrated exceptional business decision-making skills, aligning HR strategies with organizational goals and ensuring compliance with labor and employment laws.
  • Maintained strict confidentiality regarding sensitive employee matters, fostering a culture of trust and respect.

Human Resources Assistant

Core Staffing Solutions
03.2016 - 03.2018
  • Assisted in implementation of HR policies and procedures, ensuring compliance with local and federal regulations.
  • Coordinated employee onboarding and offboarding processes, including conducting orientations and preparing necessary documentation.
  • Managed employee records, ensuring accuracy and confidentiality.
  • Assisted in administration of benefits programs, including healthcare and retirement plans.
  • Supported HR manager in various HR initiatives and projects.

Shipping Office Clerk

Performance Team
01.2015 - 02.2016
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Reviewed order data to verify transactions and shipping dates.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Managed over 100 customer calls per day

Education

Bachelor of Science - Human Resources Management

Long Beach City College, Long Beach, CA
06.2018

Skills

  • Employee Relations Investigations
  • Business Decision Making
  • Communication and Interpersonal Skills
  • Confidentiality and Ethics
  • Employee Engagement
  • Labor and Employment Laws
  • Intake and Payroll Administration
  • Safety Standards and Compliance
  • Client Relationship Management
  • OSHA and CPR Certification

Languages

Spanish
Native or Bilingual

Timeline

Human Resource and Account Manager - BBSI
04.2018 - 11.2022
Human Resources Assistant - Core Staffing Solutions
03.2016 - 03.2018
Shipping Office Clerk - Performance Team
01.2015 - 02.2016
Long Beach City College - Bachelor of Science, Human Resources Management

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Jeannete Diaz