Jeannette Arnold
Azusa,CA
Summary
Skilled in operations management and fostering positive interpersonal relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Small Business Owner
11.2023 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Cashier/Host
House of Pies
10.2017 - 12.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated patrons based on guest preferences and seating availability.
- Delivered pick-up and curbside orders to guests.
Education
Associate of Science - Accounting
Coastline Community College
Fountain Valley, CA06.2023
High School Diploma -
Gladstone High School
Azusa, CA07.2017
Skills
- Business growth and retention
- Planning and execution
- Operations Management
- Issue Resolution
- Customer service excellence
- Guest inquiries
- Multitasking and Organization
- Positive and Friendly Attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Small Business Owner
11.2023 - Current
Cashier/Host
House of Pies
10.2017 - 12.2020
Associate of Science - Accounting
Coastline Community College
High School Diploma -
Gladstone High School