Summary
Overview
Work History
Education
Skills
References
Timeline
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Jeannette Charlton

North Highlands,CA

Summary

Dedicated Case Manager & Behavioral Specialist with a proven track record, excelling in crisis intervention and client empowerment. Skilled in de-escalation techniques and fostering meaningful relationships, significantly improving client outcomes. Expertise in case management and communication, ensuring comprehensive support and progress for those in need.

Overview

1
1
year of professional experience

Work History

Case Manager & Behavioral Specialist

Children's Hope Foster Family Agency
Roseville, CA
10.2024 - Current
  • Conducted assessments of client needs, strengths, and resources to develop treatment plans.
  • Provided crisis intervention services for clients experiencing acute distress.
  • Collaborated with family members to provide comprehensive support services to clients.
  • Maintained accurate records of client progress and interactions according to agency standards.
  • Coached students in developing adaptive coping skills to manage stressors in their lives.
  • Participated in multi-disciplinary team meetings to discuss progress and plan future actions.
  • Collaborated with teachers, parents, administrators, and other professionals to design interventions that improve student outcomes.
  • Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.

Residential Counselor

Sacramento Children's Receiving Home
North Highlands, CA
10.2023 - Current
  • Provided guidance and support to clients in need of assistance with daily living skills.
  • Monitored client progress, documented observations, and reported changes in behavior to supervisors.
  • Assisted with crisis intervention services when needed.
  • Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
  • Provided transportation for clients to appointments, or other activities, outside the residence.
  • Participated in team meetings to discuss updates on client progress, and strategies for improvement.
  • Implemented behavioral interventions designed to modify or reduce problematic behaviors.

Education

Bachelor of Arts - Sociology

Ashford University
San Diego, CA
01-2018

Bachelor of Arts - Child Development

Ashford University
San Diego, CA
01-2018

Master of Science - Clinical Mental Health Counseling

Walden University
Minneapolis, MN

Skills

  • De-escalation techniques
  • Verbal and written communication
  • Home visits and inspections
  • Life skills counseling
  • Behavioral management
  • Case management
  • Relationship building
  • Client empowerment
  • Crisis intervention techniques

References

References available upon request.

Timeline

Case Manager & Behavioral Specialist

Children's Hope Foster Family Agency
10.2024 - Current

Residential Counselor

Sacramento Children's Receiving Home
10.2023 - Current

Bachelor of Arts - Sociology

Ashford University

Bachelor of Arts - Child Development

Ashford University

Master of Science - Clinical Mental Health Counseling

Walden University
Jeannette Charlton