Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Jeannette Hutcherson

Jeannette Hutcherson

Houston,TX

Summary

Certified Phlebotomist who is eager to secure an entry-level position. Hardworking and passionate with strong organizational skills, a personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Ready to help the team achieve company goals.

Overview

13
13
years of professional experience

Work History

Associate

Amazon
11.2021 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.

Lead Payroll Specialist

Harris County Toll Road Authority
07.2016 - 11.2022
  • Supported team of four to process bi-weekly payroll for 1036 employees, including pre and post payroll audits and reporting using PeopleSoft, assists employees with insurance changes, retirement, direct deposit, and job verifications
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Maintained strict confidentiality of all payroll information and records
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database

Courier Driver

Rosignon International
01.2011 - 01.2019
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Education

Certified - Phlebotomy Technician

Oquirrh Mountain Phlebotomy School, Houston, TX
07.2023

Certified - CNA

Smithwood Medical Insitute, Houston, Texas
09.2022

High School Diploma -

Mumford High School, Detroit, Michigan
06.1986

Skills

  • Customer Service
  • Data Entry
  • Customer Retention Strategies
  • Computerized Tracking
  • Active Listening
  • Dependable and Adaptable
  • Interpersonal and Written Communication
  • Collaborative Team Member
  • Sanitation and Sterilization
  • Monitor Vitals
  • Patient Confidentiality
  • Tracking Specimens
  • Stress Management
  • Specimen Collection
  • Donor Screening
  • Health Education

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Associate - Amazon
11.2021 - Current
Lead Payroll Specialist - Harris County Toll Road Authority
07.2016 - 11.2022
Courier Driver - Rosignon International
01.2011 - 01.2019
Oquirrh Mountain Phlebotomy School - Certified, Phlebotomy Technician
Smithwood Medical Insitute - Certified, CNA
Mumford High School - High School Diploma,

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Jeannette Hutcherson