JEANNETTE IBARRA
El Paso,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Professional in legal documentation and client service, prepared for role requiring high standards. Extensive experience in notarizing variety of documents with precision and compliance. Reliable team collaborator with focus on achieving accurate results and adapting to changing requirements.
Experienced with notarizing various legal documents. Utilizes comprehensive knowledge of notarial procedures to ensure compliance and accuracy. Track record of maintaining confidentiality and demonstrating strong ethical standards.
Knowledgeable Notary Public with an honest reputation and 3 years' experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.
Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Consistent with following notary process and knowledgeable of relevant laws and regulations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Notary Public
Mobile Notary Services
05.2021 - Current
- Managed client appointments effectively, resulting in timely completion of all notarial tasks.
- Identified fraudulent activities through keen attention to detail, ultimately protecting clients from potential losses or penalties.
- Ensured the highest level of customer satisfaction by providing efficient and accurate notary services.
- Attended relevant conferences and workshops, continuously enhancing expertise within the field.
- Prepared organized and accurate records of all notarized documents, ensuring compliance with state regulations and facilitating efficient retrieval when necessary.
- Provided exceptional customer service by being readily available for urgent or last-minute requests from clients.
- Maintained up-to-date knowledge on state regulations and laws, ensuring compliance with all requirements during notarizations.
- Assisted clients in completing complex legal forms accurately, reducing delays and potential issues later on.
- Improved document accuracy by diligently reviewing and verifying signatures in notarized documents.
- Established trust with clients by maintaining strict confidentiality in handling sensitive documents and information.
- Met with clients in PROPERTIES environment to witness signings.
- Checked documents for accuracy and correct signing before notarizing.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Administered oath to document signers to obtain affirmation of truth.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Examined documents for accuracy, completion and compliance before notarizing.
- Checked documents and identifying credentials for all parties.
- Drafted and executed notarial affidavits in accordance with applicable laws.
- Updated journal with names and dates for permanent record.
- Set up and managed appointments for client notary services.
- Looked for signs of fraud or coercion and refused notarization.
NATURAL DISASTER AGENT
FEMA
10.2024 - 03.2026
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Boosted team productivity by implementing collaborative communication platform.
- Reviewed and executed confidential documents, contracts and disclosures.
- Optimized scheduling system to ensure timely follow-ups with potential leads.
- Maintained and referenced training documentation for entry process.
Administrative Assistant
CMC LITHIUM TREATMENT PLANT
10.2022 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
NATURAL DISASTER AGENT
FEMA
02.2021 - 04.2022
- Responded promptly to customer service calls
- Assured clients during times of crisis and emergencies by maintaining a positive attitude and meeting their needs where possible
- Give out information regarding their application status.
- Help with their disaster application funds.
Outreach Specialist
Wider circle healthcare
11.2021 - 01.2022
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Promoted integration of behavioral health care and long-term services to enhance continuity of care for clients.
Data Entry Clerk
Rocky Mountain Mortgage
02.2020 - 01.2021
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Reviewed and updated account information in company computer system.
- Proofread documents and edited materials to correct grammar and spelling mistakes.
Customer Service Representative
El cellulite center
03.2018 - 12.2018
- Educated customers on special pricing opportunities and company discounts
- Assisted customers in making payments on accounts and setting up payment plans.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions on their beauty treatments.
Customer Service Representative
ABC Optical
03.2016 - 06.2016
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Confirmed deliveries on their orders and schedule appointments
Nurse Assistant
Visiting Angels
02.2016 - 05.2016
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Engaged with patient family and friends to provide courteous visit experience.
- Delivered high level of care to every patient.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Office Manager
Regency village
01.2006 - 01.2007
- In charge of mobile home park. Would collect rent, enforce rules, and ensure profitability of the park
- Conduct evictions and document all financial transactions and delinquent accounts
- Respond to potential tenants, provide tours, and maintain high rental percentage
- Conduct repairs and manage central services.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Facilitated month-end journal entries, account reconciliation and invoicing
- Supervised staff performing daily activities.
Customer Service Representative
Allstate Insurance CompNy
11.2004 - 12.2005
- Assisted customers in making payments on accounts and setting up payment plans.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Reviewed customer account information to determine current issues and potential solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Made outbound calls to obtain account information.
Education
High School Diploma -
Clint High School
El Paso, TX03.2002
Diploma - Certified Nurse Assistant
Technical Institute
El Paso, TX01.2017
Diploma - Administrative Assistant
International Business College - El Paso
El Paso, TX09.2002
Skills
- Word, excel, access, PowerPoint, 10 key by touch, good customer service, bilingual
- Resolving customer issues
- Documenting information
- Strong communication abilities
- Professional communication
- Identity confirmation
- Loan document signing
- Multilingual abilities
- Ethical conduct adherence
- Trust notarization
- State law compliance
- Will notarization
- Deed notarization
- Power of attorney notarization
- Certified copy creation
- Affidavit preparation
- Marriage license issuance
- Vehicle title transfers
- Documentation skills
- Recordkeeping skills
- Multitasking
- Adaptability and flexibility
- Documentation and recordkeeping
- Excel spreadsheets
- Field Inspector
- Inventory control
- Administrative support
- Mail handling
- Supply restocking
References
REFERENCE
Certification
- Customer Service Representative Certificate – Customer Service Institute of America.
- Microsoft Office Specialist (MOS) - Microsoft.
- Notary Public License - TX Secretary of State or equivalent authority.
- Field Inspector
Languages
English
Full Professional
Spanish
Full Professional
Timeline
NATURAL DISASTER AGENT
FEMA
10.2024 - 03.2026
Administrative Assistant
CMC LITHIUM TREATMENT PLANT
10.2022 - 03.2023
Outreach Specialist
Wider circle healthcare
11.2021 - 01.2022
Certified Notary Public
Mobile Notary Services
05.2021 - Current
NATURAL DISASTER AGENT
FEMA
02.2021 - 04.2022
Data Entry Clerk
Rocky Mountain Mortgage
02.2020 - 01.2021
Customer Service Representative
El cellulite center
03.2018 - 12.2018
Customer Service Representative
ABC Optical
03.2016 - 06.2016
Nurse Assistant
Visiting Angels
02.2016 - 05.2016
Office Manager
Regency village
01.2006 - 01.2007
Customer Service Representative
Allstate Insurance CompNy
11.2004 - 12.2005
Diploma - Certified Nurse Assistant
Technical Institute
Diploma - Administrative Assistant
International Business College - El Paso
High School Diploma -
Clint High School
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