Jeannette Ivonne Bautista
Charlotte,North Carolina
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Personal Banker
Wells Fargo
Charlotte, North Carolina
08.2025 - Current
- Ensured compliance with banking regulations and internal policies to minimize risk exposure.
- Resolved customer issues promptly, sustaining high satisfaction levels.
- Collaborated with team members to enhance customer experience, increasing loyalty.
- Assisted clients with account management and selection of financial products.
Teller
Wells Fargo
Charlotte, North Carolina
08.2024 - 08.2025
- Processed customer transactions, ensuring timely and accurate handling of deposits, withdrawals, loan payments, and banking services.
- Balanced cash drawers daily, verifying accuracy and adherence to compliance standards.
- Safeguarded customer records and information, upholding confidentiality in line with company policies.
Food Service Manager
Yame Asian Noodle
Charlotte, NC
05.2021 - 06.2024
- Organized and directed training programs, resolved personnel issues, hired new staff, and evaluated employee performance to enhance service quality in dining and lodging facilities.
- Investigated and resolved complaints about food quality and service, ensuring guest satisfaction and maintaining high standards.
- Scheduled and received food and beverage deliveries, verifying product quality and quantity to ensure standards were met.
Cashier
Gap
Charlotte, NC
02.2020 - 04.2021
- Established pricing for goods and services, accurately tabulating bills using cash registers and scanners to ensure customer satisfaction.
- Resolved customer complaints and provided necessary information to enhance overall service experience.
- Clarified procedures and policies to improve customer understanding and streamline interactions.
Education
Associate - Applied Science, Business administration
Central Piedmont Community College
Charlotte, NC01-2025
High School -
Rocky River Diploma
Mint Hill, NC02-2022
Skills
- Cash management and inventory monitoring
- Product knowledge and selling techniques
- Conflict and performance management
- Employee engagement and relations
- Health and safety standards
- Business planning and merchandising
- Inventory control
Languages
Spanish
Professional
English
Professional
Certification
Notary Public
Timeline
Personal Banker
Wells Fargo
08.2025 - Current
Teller
Wells Fargo
08.2024 - 08.2025
Food Service Manager
Yame Asian Noodle
05.2021 - 06.2024
Cashier
Gap
02.2020 - 04.2021
Associate - Applied Science, Business administration
Central Piedmont Community College
High School -
Rocky River Diploma