Jeannette Lewis
Bartlett,TN
Summary
Personable and resilient with strong aptitude for managing high-stress situations and providing support. Well-versed in mental health principles and crisis intervention techniques, including de-escalation and active listening. Aims to provide immediate relief and support to those in distress, contributing to better mental health outcomes.
Overview
6
6
years of professional experience
Work History
Crisis Intervention Specialist
Alliance Health Services (PRN)
12.2023 - Current
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.
Behavioral Health Case Manager
The University of Kansas City Health
02.2019 - 11.2023
- Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
- Educated families on coping strategies and supportive techniques to enhance their ability to manage challenging behaviors at home effectively.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Managed over 100 patients while monitoring and evaluating care plans.
Education
Bachelor of Science - Health Care Management
University of Maryland
Washington, DC08-2016
Skills
- Risk evaluation
- Professional boundaries
- Verbal de-escalation
- Substance abuse awareness
- Crisis assessment
- Interpersonal relationships
Timeline
Crisis Intervention Specialist
Alliance Health Services (PRN)
12.2023 - Current
Behavioral Health Case Manager
The University of Kansas City Health
02.2019 - 11.2023
Bachelor of Science - Health Care Management
University of Maryland
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