Jeannette Swearngin
Integrity Management / Jamba Juice
Ogden,UT
28
years of professional experience
Strategic Manager with expertise in multi-unit operations, vendor management, and inventory optimization. Specializes in conflict resolution and team development to enhance operational efficiency and customer satisfaction. Focused on building vendor partnerships and streamlining processes to achieve consistent business results.
Work History
District Manager
27 Years 11 Months- Directed operational strategies to enhance store performance and customer satisfaction across multiple locations.
- Analyzed sales data to drive inventory management and optimize product offerings based on market trends.
- Implemented training programs that improved team efficiency and service quality in high-volume environments.
- Collaborated with cross-functional teams to develop marketing initiatives, increasing brand visibility and customer engagement.
- Established performance metrics to evaluate staff effectiveness and identify areas for improvement in operations.
- Fostered a culture of accountability by mentoring managers, leading to enhanced team morale and reduced turnover rates.
- Spearheaded cost-reduction initiatives that streamlined processes while maintaining product quality and customer experience.
- Developed strategic plans that aligned with corporate goals, resulting in increased revenue growth and operational excellence.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Demonstrated calmness and professionalism in interactions with upset customers to facilitate effective problem resolution.
Education
- Political Science
Skills
Operations management
Strategic planning
Team leadership
Multi-unit management
Customer engagement
Recruiting and hiring
Training and coaching
Staff development
Operational oversight
Financial management
Vendor management
Goal setting
Decision making
Leadership training
Team building
Conflict management
Timeline
District Manager
Integrity Management / Jamba Juice
09.1998 - CurrentRead More
Utah State University
from Political Science
Read More