Jeannie De Leal
Overview
1
1
Certification
7
7
years of professional experience
Work History
Department Manager
McDonald's
08.2019 - 05.2026
- Achieved certification in various departments, focusing on employee hiring, training, scheduling. Managed floors and departments, consistently meeting and exceeding performance targets while ensuring compliance with quality and service standards.
Shift Manager
McDonald's
- Assumed a leadership role in managing shift operations, delegating responsibilities,
and supporting team performance. I handled cash operations, including managing multiple cash drawers with accuracy and accountability while fostering a collaborative work environment through effective communication and task
distribution.
Crew Trainer
McDonald's
- Provided training and mentorship to new team members, promoting a high standard of customer service and operational efficiency. I worked with them to foster the development of strong multitasking skills and the ability to thrive in a fast paced, high pressure environment.
Team Member
McDonald's
- Worked to maintain high levels of customer satisfaction by ensuring fast and accurate service. I prioritized efficiency and teamwork to consistently meet and exceed expectations.
Education
Associates of Applied Science - Administration of Justice
Pima Community College
05-2025
High School Diploma -
Andrada Polytechnic High School
05-2021
Skills
- Confidentiality
- Conflict Resolution
- Customer Service
- Employee Training
- Inventory Control
- Management
- Quality Assurance
- Regulatory compliance
- Product restocking
Certification
- Level One Fingerprint Clearance Card, 06/01/21-06/01/27, State of Arizona
Timeline
Department Manager
McDonald's
08.2019 - 05.2026
Team Member
McDonald's
Crew Trainer
McDonald's
Shift Manager
McDonald's
Associates of Applied Science - Administration of Justice
Pima Community College
High School Diploma -
Andrada Polytechnic High School