Jeannie Leach
Orangeburg,SC
Summary
Dynamic Medicare Sales Agent with a proven track record at GoHealth, excelling in effective product presentation and customer service. Achieved consistent sales targets through tailored strategies and critical thinking, while helping seniors access financial assistance. Known for strong communication skills and a commitment to client satisfaction, enhancing enrollment processing efficiency.
Overview
15
15
years of professional experience
Work History
Medicare Sales Agent
GoHealth
08.2019 - Current
- Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
- Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
- Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
- Consistently met or exceeded sales targets by employing effective sales strategies and techniques tailored to individual client needs.
- Conducted thorough needs assessments for each client, recommending the most suitable Medicare plans based on their unique requirements.
- Maximized sales opportunities, actively identifying new leads through referrals and networking events.
- Developed personalized sales presentations tailored to each client''s unique needs, resulting in increased conversion rates and overall success as a Medicare Sales Agent.
- Conducted annual reviews of existing policies to update information.
- Managed approximately 15-22 incoming calls, emails, per day from customers.
Sales Associate
Red Ventures
04.2010 - 07.2019
- Sold multiple internet services and DirecTV packages to a diverse customer base.
- Consistently ranked in the top 10% of sales performers, earning multiple company-sponsored trips.
- Emphasized product specifications to meet customer needs.
- Described product highlights and benefits to help guide purchasing decisions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
- Presented professional image consistent with company's brand values.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Achieved positive outcomes on challenging calls by leveraging advanced problem-solving abilities combined with empathetic listening skills.
- Overcame objections using friendly, persuasive strategies.
- Utilized sales techniques to build customer interest and close sales.
Education
High School Diploma -
Franklin Military High School
Richmond, VA06-1987
Skills
- Effective Product Presentation
- Multitasking Abilities
- Customer Service Expertise
- Goal oriented
- Strong Communication Skills
- Critical thinking
- Eligibility determination
- Organizational skills
- Persuasion techniques
- Enrollment processing
Timeline
Medicare Sales Agent
GoHealth
08.2019 - Current
Sales Associate
Red Ventures
04.2010 - 07.2019
High School Diploma -
Franklin Military High School
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