Jeannie Miller

Experience

Practice Manager, RVT

Banfield Pet Hospital-April 2016-Current

● Oversaw all administrative and business operations of hospital, ensuring efficient service delivery

● Talent management, compensation and employee benefits, payroll, training and development of staff, compliance and workplace safety.

● Resolved conflicts among staff members to maintain a positive work environment.

Ensured budget adherence and profitability while driving progress toward company goals

● Managed operations of two hospitals during neighboring practice manager's leave of absence

Office Manager

EMVY Medical Billing -August 2009-April 2016

● Assisted in managing medical billing operations alongside company owner, ensuring smooth business functions.

● Managed and developed staff, facilitating training to enhance skills and achieve individual performance goals while handling human resource functions.

● Working with insurance companies and making necessary adjustments to get claims paid.

● Worked with Medicaid account directly.

● Knowledge of medical billing procedure directly related to Medicaid

● Adjusting claims as necessary.

● Contacted clients regarding denied insurance claims to secure payment for services rendered.

District Manager/Group Excercise and Personal Training

Sport Fit Laurel Racquet and Swim Clubs-Jan 2001-April 2009

● Managed group exercise and personal training programs across two locations.

● Hired, trained, and developed staff; processed payroll; ordered and maintained equipment.

● Also developed and implemented a training program for individuals interested in teaching group exercise.

● Organized monthly events to attract new members and boost participation among current members.

● Held a successful yearly raffle event benefiting local breast cancer charities.