Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cheri Hayward

Springfield,MO

Summary

Dynamic Practice Manager with a proven track record at Access Dental Dentures and Implants, excelling in staff management and workflow optimization. Enhanced team collaboration and resolved patient concerns, driving operational efficiency. Skilled in supplies procurement and employee performance evaluation, ensuring compliance and profitability in a fast-paced environment.

Overview

4
4
years of professional experience

Work History

Practice Manager

Access Dental Dentures and Implants
Springfield, MO
07.2023 - Current
  • Supervised staff performance and monitored key metrics to ensure the practice operated efficiently and profitably.
  • Facilitated team meetings to align goals, address challenges, and enhance overall team collaboration.
  • Resolved patient satisfaction concerns promptly while maintaining compliance with systems and budget expectations.

Dental Front Office Coordinator

Simply Smiles Family Dental
Republic, MO
01.2023 - 07.2023
  • Developed and presented monthly profit and loss statements to the business manager, aiding in budget adherence.
  • Defined and communicated clear objectives to team members, fostering a collaborative work environment.
  • Managed inventory by placing new supply orders and restocking clerical spaces, ensuring operational efficiency.

Front Office Assistant

Simply Smiles Family Dental
Republic, MO
10.2021 - 12.2022
  • Cleaned and sterilized dental instruments and treatment rooms, maintaining high standards of hygiene and safety.
  • Verified insurance eligibility and benefits for patients, facilitating seamless appointment scheduling and payment processing.
  • Managed patient communications, scheduled appointments, and processed payments, ensuring seamless front office operations.

Education

CA - Cosmetology License -

Missouri College of Cosmetology
Springfield, MO
08-2004

Skills

  • Staff management and development
  • Employee performance evaluation
  • Workflow optimization
  • Supplies procurement
  • Practice administration
  • Professional conduct
  • Attention to detail

References

References available upon request.

Timeline

Practice Manager

Access Dental Dentures and Implants
07.2023 - Current

Dental Front Office Coordinator

Simply Smiles Family Dental
01.2023 - 07.2023

Front Office Assistant

Simply Smiles Family Dental
10.2021 - 12.2022

CA - Cosmetology License -

Missouri College of Cosmetology

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