Jeannine Ladner
Nederland,TX
Summary
Dynamic Child Nutrition Assistant with a proven track record at Nederland ISD, excelling in nutrition education and customer service. Skilled in meal preparation and sanitation procedures, I enhanced workflow efficiency and promoted healthy eating habits among students, fostering a positive dining experience while ensuring strict food safety standards.
Enthusiastic server with demonstrated experience in food preparation, line cooking and food safety. Possesses excellent multitasking and organizational skills.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Child Nutrition Assistant
Nederland ISD
08.2018 - Current
- Conducted regular equipment maintenance checks to maintain optimal kitchen performance standards and prevent downtime.
- Maintained a clean and sanitary kitchen environment, adhering to health and safety guidelines.
- Promoted healthy eating habits through engaging educational activities for students.
- Upheld strict food safety standards, ensuring proper food storage and handling techniques were followed consistently.
- Optimized workflow efficiency by effectively coordinating tasks among team members during high-volume periods such as events or celebrations involving large numbers of students.
- Ensured smooth cafeteria operations by managing daily tasks such as setting up tables, serving food, and cleaning up after meals.
- Provided excellent customer service while interacting with students, parents, teachers, and administrators on a daily basis regarding meal services.
- Collaborated with school staff to ensure timely meal service during breakfast, lunch, and snack times.
Manager/Server
Touch of Cajun
03.2024 - 06.2025
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Trained staff members on use of POS system.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Contributed to the restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.
- Boosted team morale through recognition of outstanding performance, fostering a supportive work environment.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Supervised server staff and simultaneously served personal section of tables.
- Streamlined dining operations for improved efficiency with effective communication and coordination among team members.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
Administrative Supervisor
US Army
05.1984 - 03.1990
- ColoTrained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication between departments with the implementation of efficient information-sharing tools and strategies.
Education
No Degree - Management Course
Nederland ISD
Nederland, TXGeneral Studies
Bridge City High School
Bridge City, TX05.1982
Skills
- Cooking techniques
- Meal preparation
- Sanitation procedures
- Health promotion
- Supervisory skills
- Food presentation
- Portion control
- Allergy awareness
- Menu planning
- Menu adaptation
- Nutrition education
- First aid certified
- Nutrition
- Teamwork
- Time management
- Problem-solving
- Customer service
- Attention to detail
- Cleaning and sanitizing
- Sweeping and mopping
- Workplace safety
- Excellent communication
- Organizational skills
- Team collaboration
- Verbal and written communication
- Dishwasher operation
- Kitchen staff support
- Food preparation
- Safe food handling
- Relationship building
- Self motivation
- Payment processing
- Inventory control
- Quality assurance
Certification
TABC
FOOD HANDLERS
POS TRAINING
Timeline
Manager/Server
Touch of Cajun
03.2024 - 06.2025
Child Nutrition Assistant
Nederland ISD
08.2018 - Current
Administrative Supervisor
US Army
05.1984 - 03.1990
No Degree - Management Course
Nederland ISD
General Studies
Bridge City High School