Jeannine Rago-Payton
Lacoste
Locust Grove,GA
30
years of professional experience
Dynamic Training Store Manager with a proven track record at Geoffrey Beene, excelling in team development and operational efficiency. Expert in sales training and customer engagement, I drive profitability through strategic inventory management and effective communication, fostering a high-performance culture that enhances customer satisfaction and team success.
Work History
Store Manager
17 Years 3 Months- Led team training sessions to enhance staff knowledge and customer service skills.
- Developed and implemented operational procedures to improve store efficiency and workflow.
- Managed inventory levels, ensuring product availability and minimizing loss through effective stock control.
- Collaborated with upper management to strategize sales initiatives that increased store profitability.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for maximized revenue.
- Mentored new employees, fostering a culture of continuous learning and development within the team.
- Oversaw daily operations, ensuring compliance with company policies and maintaining high standards of customer service.
- Facilitated regular performance reviews to assess employee progress and provide constructive feedback for improvement.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
Training Store Manager
12 Years 5 Months- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, optimizing stock availability while reducing excess.
- Trained and mentored staff on customer service excellence and product knowledge.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Analyzed sales data to identify trends, adjusting strategies for improved performance.
- Conducted regular performance evaluations, providing constructive feedback for employee development.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Training Store Manager
3 Years 3 MonthsTraining Store Manager
7 Years 4 MonthsEducation
No Degree - Business Management
Skills
Shelf stocking
Customer engagement
Store operations
Cashiering
Cash management
Team building
Coaching
Sales training
Staff scheduling
Visual merchandising
Loss prevention
Sales forecasting
Product analysis
Merchandise control
Employee training and hiring
Customer service
Time management
Reliability
Multitasking Abilities
Organizational skills
Effective communication
Customer service management
Timeline
Store Manager
Lacoste
04.2009 - CurrentRead More
Training Store Manager
Izod
06.2005 - 09.2008Read More
Training Store Manager
Van Heusen
03.1998 - 07.2005Read More
Training Store Manager
Geoffrey Beene
04.1996 - 09.2008Read More
West Valley Community College
No Degree from Business Management
Read More