Jeannine Waters
Jacksonville,FL
Summary
Dynamic and dedicated professional with a proven track record at Navy Exchange, excelling in customer service and problem-solving. Recognized for enhancing operational efficiency and reducing food waste through effective inventory management. A quick learner committed to maintaining high standards of quality and safety in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Food Delivery Driver
UberEats
Jacksonville, FL.
04.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
Food Service Worker
Navy Exchange
Jacksonville, Fl.
03.2023 - 04.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Receiving
Ulta Distribution Center
Jacksonville, Fl.
11.2020 - 02.2022
- Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
- Provided exceptional patient care, consistently receiving positive feedback from patients and colleagues alike.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Improved company reputation by consistently receiving positive feedback from satisfied customers on various online platforms.
Food Service Supervisor
Navy Exchange
Jacksonville , Fl.
10.2012 - 01.2019
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
Customer Service Representative
Advance America
Jacksonville,Fl.
11.2010 - 09.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Jean Ribault Senior High
Jacksonville, Fl.06.1991
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
Timeline
Food Service Worker
Navy Exchange
03.2023 - 04.2025
Food Delivery Driver
UberEats
04.2022 - Current
Receiving
Ulta Distribution Center
11.2020 - 02.2022
Food Service Supervisor
Navy Exchange
10.2012 - 01.2019
Customer Service Representative
Advance America
11.2010 - 09.2012
Jean Ribault Senior High