Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEANPAUL LIGONDE

Brockton

Summary

Results-oriented retail and operations leader with 10+ years of progressive experience managing high-volume stores, cross-functional teams, and large-scale initiatives in the U.S. and Haiti. Expertise in store operations, team development, compliance, facilities management, and financial oversight. Known for driving performance, customer satisfaction, and organizational excellence through hands-on leadership and data-informed decision-making.

Overview

10
10
years of professional experience

Work History

Store Director

Target Corporation
04.2024 - Current
  • Lead full-store operations for a high-volume retail location with 150+ team members and $46M in annual revenue.
  • Execute corporate strategy at the store level; align sales, service, staffing, and safety objectives with performance KPIs.
  • Collaborate with HR, AP, logistics, and merchandising teams to ensure seamless guest experience and operational flow.
  • Analyze weekly reports, lead huddles, and deploy labor based on sales forecasts and business priorities.
  • Drive diversity and inclusion efforts through inclusive leadership, coaching, and mentoring programs.

Production Manager

JL Fine Shoes SA
09.2019 - 06.2025
  • Managed all phases of small-scale manufacturing operations, including production planning, QC, and procurement.
  • Developed production schedules, led daily team meetings, and enforced safety and quality assurance protocols.
  • Coordinated closely with design and sales teams to meet product specifications and delivery timelines.
  • Reduced material waste by 18% through process analysis and updated inventory tracking methods.
  • Directed and trained a team of 20+ workers; enhanced production throughput by 25% over three cycles.
  • Seasonal & Project-Based

Executive Team Leader

Target Corporation
04.2021 - 03.2024
  • Managed sales floor operations for 5+ departments (general merchandise, softlines, fulfillment, etc.), impacting $15M+ in sales.
  • Oversaw hiring, onboarding, and performance development for 60+ team members; improved retention by 20%.
  • Led strategic initiatives, including store remodels, seasonal transitions, and pilot programs for new technology rollouts.
  • Partnered with leadership peers to plan monthly performance strategies and mitigate risk across departments.
  • Recognized for achieving top-tier guest satisfaction scores and consistently exceeding sales targets.

Property Management Leader

Target Corporation
06.2020 - 04.2021
  • Directed facility management for a 140,000 sq. ft. flagship location with complex infrastructure and high foot traffic.
  • Supervised vendors for HVAC, electrical, refrigeration, plumbing, and fire/life safety systems; ensured 24/7 operational readiness.
  • Maintained asset protection standards and lifecycle maintenance schedules; reduced emergency repairs by 30%.
  • Managed a six-figure annual maintenance budget and aligned project timelines with corporate compliance initiatives.

General Merchandise Team Leader

Target Corporation
07.2015 - 09.2019
  • Oversaw daily execution of planograms, promotional transitions, and backroom-to-floor inventory flows.
  • Scheduled, coached, and developed a team of 30+ associates; increased department sales by 12% YoY.
  • Coordinated with logistics and fulfillment teams to improve on-shelf availability and reduce out-of-stocks.
  • Played key role in pilot testing new inventory management systems and visual display guidelines.

Education

Bachelor of Science - Finance and Accounting Management

Northeastern University
Boston, MA

Certificate - Project Management

Wentworth Institute of Technology
Boston, MA

Skills

  • Retail Strategy & Operations
  • P&L & Budget Management
  • Team Leadership & Staff Development
  • Customer Experience Optimization
  • Facilities & Property Management
  • Cross-Functional Collaboration
  • Inventory & Supply Chain Control
  • Process Improvement
  • KPI Tracking & Performance Management
  • Regulatory Compliance
  • Vendor Management
  • Project Execution & Change Management

Timeline

Store Director

Target Corporation
04.2024 - Current

Executive Team Leader

Target Corporation
04.2021 - 03.2024

Property Management Leader

Target Corporation
06.2020 - 04.2021

Production Manager

JL Fine Shoes SA
09.2019 - 06.2025

General Merchandise Team Leader

Target Corporation
07.2015 - 09.2019

Certificate - Project Management

Wentworth Institute of Technology

Bachelor of Science - Finance and Accounting Management

Northeastern University