JeanRobert Guercin
Hollywood,FL
Overview
12
12
years of professional experience
Work History
Delivery Driver
Roadie
Suwanee, Georgia
04.2023 - Current
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Delivery For HomeDepot and airport also restaurant
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Medical Record Mail Room Clerk
Convey health solutions
Miramar, Florida
10.2021 - 04.2023
- Maintained confidentiality and compliance with HIPAA regulations.
- Answered telephones, directed calls, and took messages.
- Placed mail into appropriate PO boxes.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Scanned documents into electronic filing systems.
- Maintained inventory of mailing supplies and requested restocks as needed.
- Sorted incoming mail for timely distribution to staff and departments.
- Trained new staff on proper mail sorting techniques and safety protocols.
Customer Service Representative
Home Depot
Sunrise, FL
02.2016 - 08.2021
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Customer Service
Walmart
Miramar, FL
06.2014 - 02.2016
- Greeted customers and identified their needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
Education
Some College (No Degree) -
Broward College North Campus
Pembroke Pines, FL2020
High School Diploma -
Keystone National High School
North Miami, FL04.2010
Skills
- Customer Relations
- Microsoft Excel
- Customer Service
- Understanding Customer Needs
- Heavy Equipment Operation
- Construction
- Truck Loading
- Delivery driver
- GPS Navigation
- Order Verification
- Package scanning
- Goods Transport
Timeline
Delivery Driver
Roadie
04.2023 - Current
Medical Record Mail Room Clerk
Convey health solutions
10.2021 - 04.2023
Customer Service Representative
Home Depot
02.2016 - 08.2021
Customer Service
Walmart
06.2014 - 02.2016
Some College (No Degree) -
Broward College North Campus
High School Diploma -
Keystone National High School