jean robert louis
customer care
Lake Worth,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Omnicare
12.2022 - 01.2024
- Investigated and resolved accounting, service and delivery concerns.
Customer Service Representative
Concentrix
08.2020 - 02.2022
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Customer Service Representative
Arise Platform
02.2017 - 04.2019
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved accounting, service and delivery concerns.
Education
Bachelor of Arts - Art History
Florida Academy of Health & Beauty
Fort Lauderdale, FL06.2007
Skills
- Calm and Professional Under Pressure
- Follow-up skills
Languages
French
Full Professional
Spanish
Professional Working
Timeline
Customer Service Representative
Omnicare
12.2022 - 01.2024
Customer Service Representative
Concentrix
08.2020 - 02.2022
Customer Service Representative
Arise Platform
02.2017 - 04.2019
Bachelor of Arts - Art History
Florida Academy of Health & Beauty
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