Jeb Eslinger
Carlisle,PA
Summary
Dynamic Assistant Manager and Cook with a proven track record at Benny's Pizza, specializing in team building, quality control and sales. Excelled in enhancing customer relations and teamwork, leading to significant improvements in service quality. Skilled in verbal communication and workplace safety compliance, adept at resolving conflicts and mentoring staff for peak performance.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Benny's Pizza
Boiling Springs, PA
01.2020 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Trained new employees to meet job requirements. Provided leadership, insight and mentoring to newly hired employees
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cook
Benny's Pizza
Boiling Springs, PA
01.2016 - Current
- Followed established procedures and requirements for safe food handling, storage and service.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Received and stored food and supplies.
- Resolved customer complaints regarding food quality or services provided.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
LEAF Program Intern
Leaf Program
Carlisle, PA
06.2012 - 09.2012
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Harvested crops manually
- Engaged in land clearing and field preparation activities for new planting seasons.
- Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
Education
High School Diploma -
Carlisle High School
Carlisle, PA07-2016
Skills
- Sales monitoring
- Budget assistance
- Decision-making
- Business development understanding
- Employee engagement
- Verbal and written communication
- Customer relations
- Staff training and development
- Workplace safety compliance
- Money handling
- Task delegation
- Employee scheduling
Affiliations
I enjoy golfing, watching sports, and hanging out with my dog.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Assistant Manager
Benny's Pizza
01.2020 - Current
Cook
Benny's Pizza
01.2016 - Current
LEAF Program Intern
Leaf Program
06.2012 - 09.2012
High School Diploma -
Carlisle High School