Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Jennifer Baez-Peguero

EHR Applications Trainer
Cumberland,RI
Jennifer Baez-Peguero

Summary

Enthusiastic Principal Trainer and Team Lead pursuing a new Epic Applications Analyst role.

I operate as a team player who is willing to take on added responsibilities to meet team goals.

My immediate career goal is to become part of a new dynamic, and challenging Epic application team.

Overview

11
years of professional experience
3

Certifications

12
years of post-secondary education

Work History

Medasource
Long Island, New York

Epic HIM Go-Live Support/Epic ATE Support Specialist
11.2025 - 12.2025

Job overview

  • Provided elbow support for Northwell Health EPIC Go-Live.
    Facilitated training and support for end users in the HIM/Medical Records application.
  • Delivered one-on-one mentoring to help end users reach their full potential within the new system and workflows.
    Engaged with subject matter experts to ensure training content accuracy and relevance.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

Boston Medical Center Health System
Boston, MA

EHR Epic Training Team Lead
12.2019 - 03.2023

Job overview

Under the direction of the Epic Training Team Manager, the EHR Epic Training Team Lead is an experienced training specialist with a solid understanding of business processes, specific Epic applications, as well as BMC's applications and policies.
The Team Lead functions as a direct resource for the planning and coordination of IT driven projects requiring Epic training as well as the implementation of new Epic modules.

Boston Medical Center Health System
Boston, MA

Senior Instructional Designer/Principal Trainer
01.2017 - 12.2019

Job overview

The Senior Instructional Designer plays a key role in ensuring that Boston Medical Center continually improves the way patients, families and visitors are communicated with throughout the continuum of care.
The Lead Principal Trainer develops and maintains course curriculum and training materials for their assigned applications.
Responsible for building, and maintaining the Master Training Environment (MST).

Optimum Healthcare IT LLC
Fairhaven, MA

Epic Credentialed Trainer - Grand Central
06.2015 - 12.2015

Job overview

Delivered training and go-live support for Southcoast Hospital's Epic Revenue Cycle implementation supporting the Grand Central application module.

Served as primary point person while providing ongoing support and training to end users in preparation for Southcoast Hospital's Epic go-live.

Rhode Island Hospital
Providence, RI

Epic Credentialed Trainer - Cadence
11.2014 - 11.2015

Job overview

Delivered training and go-live support for Rhode Island Hospital's Epic Revenue Cycle implementation supporting the Cadence application module.

Facilitated Epic (EHR) super user and end user trainings while serving as first line of defense for Rhode Island Hospital's end user support.

Education

Southern New Hampshire University
Manchester, NH

Master of Science from Healthcare Information Technology
01.2016 - Current

University Overview

Bryant University
Smithfield, RI

Bachelor of Science from Business Administration
01.2001 - 05.2005

University Overview

Skills

  • Team Leader
  • End-User Training
  • Incident Management/Service Now
  • Microsoft Office/365
  • Workday LMS
  • Curriculum Design
  • Instructional Design
  • Articulate/Storyline 360
  • Change Control
  • Project Management
  • Auditing
  • Onboarding
  • Technical Support
  • System Testing
  • System Upgrades

Certification

  • Cadence, Epic - May 2017 & September 2022
  • Training Environment Build, Epic - May 2018
  • Curriculum/Principal Trainer, Epic - August 2018

Timeline

Epic HIM Go-Live Support/Epic ATE Support Specialist
Medasource
11.2025 - 12.2025
EHR Epic Training Team Lead
Boston Medical Center Health System
12.2019 - 03.2023
Senior Instructional Designer/Principal Trainer
Boston Medical Center Health System
01.2017 - 12.2019
Southern New Hampshire University
Master of Science from Healthcare Information Technology
01.2016 - Current
Epic Credentialed Trainer - Grand Central
Optimum Healthcare IT LLC
06.2015 - 12.2015
Epic Credentialed Trainer - Cadence
Rhode Island Hospital
11.2014 - 11.2015
Bryant University
Bachelor of Science from Business Administration
01.2001 - 05.2005
Jennifer Baez-PegueroEHR Applications Trainer
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