Jecala Moore
Jackson,MO
Summary
Skilled Youth Mentor with exceptional patience and more than 5 years of experience. Effective mentor with extensive knowledge of diverse groups and inspiring mentality. Dedicated to individualized relationships and compassionate listening.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Mentor
Cape Central High - CGPS, CAPE GIRARDEAU
08.2019 - Current
- Provide guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Build lasting relationships with youth and parents or guardians.
- Coordinate with different service providers to meet clients' individual needs.
- Facilitate community outreach to expand participation and support.
- Coordinate and manage volunteer activities for community service projects.
- Provide support and guidance to students experiencing academic and personal troubles.
- Mentor students, offering advice and support on topic selection, appropriateness and academic value.
Dance Coach
Cape Central High - CGPS
08.2019 - Current
- Provide feedback, guidance and support to students on participation and performance.
- Work closely with students and parents to increase positive feedback from parents and boost overall student success.
- Conduct classes and workshops for students on special topics of interest.
- Support students in identifying, setting and achieving personal goals.
- Collaborate with colleagues to share ideas and resources to enhance student experience and success.
- Teach students how to create and perform various dance styles.
Dance Studio Director
One City
01.2018 - 08.2019
- Assisted with studio branding and marketing activities.
- Maintained studio calendar and managed requests for booking sessions and equipment.
- Interacted well with customers to build connections and nurture relationships.
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Assisted with coordination and administration of complete dance program.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Promoted creative development to encourage students to explore dance as art and self expression through movement.
Customer Service Representative
Disney College Program
07.2017 - 01.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Performed effectively in independent work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
Education
Bachelor of Arts - General Studies
Southeast Missouri State University
Cape Girardeau, MO05.2018
High School Diploma -
Sikeston Sr. High School
Sikeston, MO05.2012
Skills
- Recreational Activity Leadership
- Customer Service
- Case Management
- Computer Skills: Microsoft Office, Google, Degree Works
- Organizational & Time Management
- Student Development
- Excellent Written and Oral Communication
- Reflective Listening
Certification
- First Aid/CPR Certified
Timeline
Youth Mentor
Cape Central High - CGPS, CAPE GIRARDEAU
08.2019 - Current
Dance Coach
Cape Central High - CGPS
08.2019 - Current
Dance Studio Director
One City
01.2018 - 08.2019
Customer Service Representative
Disney College Program
07.2017 - 01.2018
Bachelor of Arts - General Studies
Southeast Missouri State University
High School Diploma -
Sikeston Sr. High School
- First Aid/CPR Certified
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