General Manager 2 Months Advance Auto Parts | 06.2026 - Current
Directed daily operations to enhance customer satisfaction and drive sales growth.
Implemented inventory management systems, improving stock accuracy and reducing excess inventory.
Developed strategic plans for market expansion, focusing on new product lines and customer demographics.
Led team training initiatives, fostering a culture of continuous improvement and operational excellence.
Analyzed financial performance metrics to identify trends and inform budgetary decisions.
Collaborated with cross-functional teams to streamline processes, enhancing overall efficiency across departments.
Oversaw compliance with safety regulations, ensuring a secure work environment for all employees.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
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Assistant Store Director 4 Years 6 Months MARTIN'S SUPERMARKETS | 12.2021 - 06.2026
Opening and closing manager
Responsible for all aspects of safety, sanitation, and cleanliness
Supervision of 150+ people
Customer facing role, involved in customer satisfaction and rectification of errors
Responsible for consolidation of company credit cards and billing
Proficient in profit and loss, margins, and sales
Proficient in scheduling and coverage needed to provide excellent service for customers
Expert in displays and shelf presentation
MARTIN'S SUPERMARKETS
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Paint Department Supervisor 8 Years 2 Months LOWES, NILES, MI | 10.2018 - 12.2026
Coached and counseled staff, as well as holding monthly meetings for staff.
Built and sustained long-term client relationships.
Kept up to date with industry trends, technology and resources.
Maintained quality service by establishing and enforcing organization standards.
Maintained presence in store by providing excellent customer service.
Maximized store profits and gross profit through effective merchandising.
Worked flexible hours, including nights, weekends and Holidays.
Facilitated continual training of local sales and service teams.
Managed day-to-day operational aspects of project and scope.
Assessed performance, coaches and developed leadership, encouraging culture of growth and accountability.
Communicated with outside vendors to stay ahead of business needs.
Supervised and participated in evaluation process of employees within unit.
Played active role on quality management teams within organization.
Managed commission associates by setting daily, weekly and monthly goals.
Provided hands-on project implementation assistance including troubleshooting and resolved process problems.
Provided advice on equipment, methods, applications and techniques.
Ensured excellent hospitality and customer service.
Worked efficiently under pressure and against client deadlines.
Assisted Store Manager with team recruiting, interviewing and hiring.
Assumed certain management responsibilities in absence of Store Manager.
Taught, coached and demonstrated work activities for team members.
LOWES, NILES, MI
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Jewelry manager 7 Years 6 Months WALMART, NILES, MI | 04.2011 - 10.2018
Participated in store opening and closing activities. Worked efficiently under pressure and against client deadlines. Promoted effective work practices, working as team member and showing respect for co-workers. Managed assigned loan portfolio within Bank policy and customer service standards. Developed staff scheduling and entered weekly work schedule for associates. Prioritized and managed several activities simultaneously. Monitored progress of overall design, procurement and construction of project. Set and achieved goals and budgets with support from manager. Prepared and reviewed documentation including policies, templates, specifications and technical reports. Provided direction and guidance in interpreting HR policies and procedures. Performed some administrative duties, including reports, filing and processing purchase orders. Communicated with outside vendors to stay ahead of business needs. Collaborated with Sales leadership for ongoing initiatives. WALMART, NILES, MI Show Description