Jedidiah Flora
Summary
Highly experienced Sales Specialist in the flooring industry, seeking a dynamic role to leverage operational and management skills in a collaborative environment. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Copper State Flooring
12.2021 - Current
- Generated sales leads and successfully closed deals with both residential and commercial clients.
- Prepared detailed estimates and contracts, ensuring accuracy and client satisfaction.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Operations Manager
Virginia Hardwood Company
05.2018 - 12.2021
- Demonstrated exceptional leadership and managerial capabilities by overseeing daily operations, inventory management, and customer service.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Collaborated closely with a team of sales associates, warehouse staff, and drivers to guarantee timely and high-quality product and service delivery to clients.
- Fostered relationships with clients and partners by consistently providing exemplary customer service and support.
Office Manager
Blackhawk Floors
12.2012 - 05.2018
- Managed all aspects of operations, including inventory control, customer service, payroll and project management.
- Organized and executed project scheduling, invoicing, and payment procedures, ensuring efficiency and customer satisfaction.
- Cultivated and maintained strong client and partner relationships, emphasizing the importance of superior customer service.
- Remained committed to continuous professional development, actively staying informed about industry trends and technological advancements.
Education
High School Diploma -
Prescott High School
Prescott, AZ1996
Skills
- Sales and Operations Management
- Customer Service Excellence
- Project Management
- Team Leadership
- Relationship Building
- Inventory Control
- Industry Trends and Technology
- Adaptability and Learning
Timeline
Sales Specialist
Copper State Flooring
12.2021 - Current
Operations Manager
Virginia Hardwood Company
05.2018 - 12.2021
Office Manager
Blackhawk Floors
12.2012 - 05.2018
High School Diploma -
Prescott High School
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