Highly experienced Sales Specialist in the flooring industry, seeking a dynamic role to leverage operational and management skills in a collaborative environment. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Copper State Flooring
Mesa, AZ
12.2021 - Current
Generated sales leads and successfully closed deals with both residential and commercial clients.
Prepared detailed estimates and contracts, ensuring accuracy and client satisfaction.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Retained excellent client satisfaction ratings through outstanding service delivery.
Operations Manager
Virginia Hardwood Company
Phoenix, AZ
05.2018 - 12.2021
Demonstrated exceptional leadership and managerial capabilities by overseeing daily operations, inventory management, and customer service.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Collaborated closely with a team of sales associates, warehouse staff, and drivers to guarantee timely and high-quality product and service delivery to clients.
Fostered relationships with clients and partners by consistently providing exemplary customer service and support.
Office Manager
Blackhawk Floors
Scottsdale, AZ
12.2012 - 05.2018
Managed all aspects of operations, including inventory control, customer service, payroll and project management.
Organized and executed project scheduling, invoicing, and payment procedures, ensuring efficiency and customer satisfaction.
Cultivated and maintained strong client and partner relationships, emphasizing the importance of superior customer service.
Remained committed to continuous professional development, actively staying informed about industry trends and technological advancements.