Jedasis Santiago
Jacksonville
Summary
Adaptable professional with a strong background in customer service and logistics. Known for resolving inquiries promptly and implementing best practices to enhance delivery efficiency. Eager to contribute to team success and improve operational outcomes.
Overview
7
7
years of professional experience
Work History
Driver
EDS
Jacksonville, FL
03.2024 - 02.2025
- Collaborated with dispatch team to coordinate logistics and address issues promptly.
- Monitored traffic conditions and adjusted routes to minimize delays effectively.
- Implemented best practices for load management, enhancing overall delivery efficiency.
- Resolved customer inquiries regarding delivery status, ensuring high satisfaction levels.
Driver
Ontrak
Jacksonville, FL
05.2023 - 02.2024
- Operated various vehicle types to ensure timely and safe deliveries.
- Conducted routine vehicle inspections for maintenance and safety compliance.
- Developed efficient route plans to optimize delivery schedules and fuel usage.
- Assisted in training new drivers on company policies and safety protocols.
Front Desk Receptionist
American Care Medical Center
Jacksonville, FL
05.2022 - 12.2022
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Streamlined patient record management using electronic health record (EHR) systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
Recruiter
Snelling Staffing
Jacksonville, FL
07.2021 - 03.2022
- Streamlined candidate sourcing through job boards and social media platforms.
- Conducted in-depth interviews to assess candidate qualifications and fit.
- Collaborated with clients to define hiring needs and develop effective recruitment strategies.
- Managed applicant tracking system, ensuring accurate documentation throughout hiring process.
Server
Longhorn Steakhouse
Jacksonville, FL
06.2019 - 01.2021
- Delivered exceptional customer service, enhancing dining experiences and fostering repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and accuracy in orders.
- Managed multiple tables efficiently, prioritizing tasks during peak service hours.
- Trained new servers on menu offerings, restaurant protocols, and customer service techniques.
Line Operator
Jacksinfiil
Jacksonville, FL
10.2017 - 06.2020
- Operated machinery to ensure efficient production flow and maintain quality standards.
- Monitored equipment performance, diagnosing issues and performing routine maintenance as needed.
- Collaborated with team members to streamline operations and enhance productivity in manufacturing processes.
- Conducted regular inspections of products for defects, ensuring adherence to safety and quality regulations.
Education
High School Diploma -
Escuela Virtual De Educacion Acelerada Proyecto Salon Hogar
Bayamon, PR09-2012
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Punctuality
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Driver
EDS
03.2024 - 02.2025
Driver
Ontrak
05.2023 - 02.2024
Front Desk Receptionist
American Care Medical Center
05.2022 - 12.2022
Recruiter
Snelling Staffing
07.2021 - 03.2022
Server
Longhorn Steakhouse
06.2019 - 01.2021
Line Operator
Jacksinfiil
10.2017 - 06.2020
High School Diploma -
Escuela Virtual De Educacion Acelerada Proyecto Salon Hogar