Jedediah Primm
North Las Vegas,NV
Summary
Skilled Patient Benefits Specialist with a background in coordinating patient services and benefits. Have excelled in streamlining processes, improving efficiency, and providing exceptional customer service to patients. Strengths include comprehensive understanding of insurance policies, excellent communication skills, and ability to manage sensitive information confidentially. Notable for making positive impact on patient experience by resolving complicated issues quickly and efficiently.
Service-driven professional highly informed of all state and federal regulations pertaining to benefits for employees. Communicative Benefits Specialist offering outstanding customer service and data confidentiality skills.
Overview
11
11
years of professional experience
Work History
Patient Benefits Specialist
Oasis Endodontic Specialist
Henderson , Nevada
01.2022 - 05.2024
- Worked collaboratively with other departments to ensure timely processing of claims payments.
- Maintained accurate records of all transactions relating to benefit enrollment, changes or terminations.
- Investigated discrepancies between billed charges and approved amounts paid by insurers.
- Developed and maintained effective relationships with patients, staff and insurance companies.
Dental Assistant
Pacific Dental Services
Las Vegas, Nevada
07.2013 - 12.2021
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took digital X-rays of teeth using radiographic equipment.
- Kept accurate records of dental treatments provided for each patient's visit.
Education
Dental Assistant Certification - Dental Assistant
American Career College
California 07-2013
Skills
Benefits Plan Knowledge
Customer service excellence
Patient care and coordination
Data management and compliance
Communication and problem-solving
Software proficiencies
Organizational expertise
Time Management
Attention to detail
Adaptability and multitasking
Leadership and empathy
Patient care
Infection control
Timeline
Patient Benefits Specialist
Oasis Endodontic Specialist
01.2022 - 05.2024
Dental Assistant
Pacific Dental Services
07.2013 - 12.2021
Dental Assistant Certification - Dental Assistant
American Career College