Jedidiah Nunez-Pinto
Fayetteville,NC
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at JCPenney and McDonald's. Excelled in building customer relationships and developing efficient training programs, showcasing strong communication and problem-solving skills. Achieved high accuracy in transactions, ensuring reliability and professionalism that drove repeat business and team development.
Overview
1
1
year of professional experience
Work History
Cashier
JCPenney
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Crew Trainer
McDonald's
03.2024 - 12.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
High School Diploma -
South View High School
Hope Mills, NC06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Complex Problem-solving
- Reliability and punctuality
- Professionalism and courtesy
- Written and verbal communication
- Customer relations
- Cash register operation
Accomplishments
Academic Excellence
- Graduated with Honors – Recognized for maintaining high academic standards throughout my studies.
- National Technical Honor Society (NTHS) Member – Selected for leadership, skill, and scholastic achievement in technical education.
- Top Student in Spanish I – Awarded for exceptional performance and commitment to language learning.
- Certificate of Excellence (2023–2024) – Honored for outstanding academic and personal achievement.
- IFPO Certified Protection Officer – Trained in professional security practices and risk management.
- Stop the Bleed Certified – Equipped to provide emergency bleeding control in critical situations.
- ABC Certified (Alcohol Beverage Control) – Licensed to responsibly serve alcohol in compliance with state regulations.
- Promoted: Crew Member → Crew Trainer – Recognized for my strong retention of procedures, attention to detail, and ability to effectively train and mentor new team members.
- Known for creating a welcoming learning environment and helping new hires adapt quickly and confidently to the team.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkGig WorkInternshipWork Location
On-SiteImportant To Me
Career advancementFlexible work hoursTeam Building / Company RetreatsPaid sick leaveWork-life balanceQuote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Languages
English
Native or Bilingual
Interests
Visual Arts – I love painting and creating digital artwork using apps like Procreate and IBIS Paint Art is one of my favorite ways to express ideas and emotions
Creative Expression – Fashion and makeup are powerful tools I use to showcase my personality I enjoy experimenting with different styles and looks to reflect how I feel and who I am
Wellness & Mindfulness – I practice yoga and meditation regularly These practices help me stay grounded, focused, and mentally refreshed
Timeline
Cashier
JCPenney
10.2024 - Current
Crew Trainer
McDonald's
03.2024 - 12.2024
High School Diploma -
South View High School
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