Jedidiah Nunez-Pinto
Fayetteville,NC
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at JCPenney and McDonald's. Excelled in building customer relationships and developing efficient training programs, showcasing strong communication and problem-solving skills. Achieved high accuracy in transactions, ensuring reliability and professionalism that drove repeat business and team development.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
JCPenney
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Crew Trainer
McDonald's
03.2024 - 12.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
High School Diploma -
South View High School
Hope Mills, NC06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Complex Problem-solving
- Reliability and punctuality
- Professionalism and courtesy
- Written and verbal communication
- Customer relations
- Cash register operation
Certification
- [Stop the Bleed course ] [American College of Surgeons (ACS) ] [2023,October 20]
- [Certified Protection Officer (CPO)] [International Foundation For Protection Officers] [2023,December 12]
Timeline
Cashier
JCPenney
10.2024 - Current
Crew Trainer
McDonald's
03.2024 - 12.2024
- [Stop the Bleed course ] [American College of Surgeons (ACS) ] [2023,October 20]
- [Certified Protection Officer (CPO)] [International Foundation For Protection Officers] [2023,December 12]
High School Diploma -
South View High School
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