Jedidiah Wilson
Mesa,AZ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ross Dress For Less
04.2016 - 06.2016
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Recorded accurate and efficient records in customer database.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate
Marshalls & HomeGoods
09.2014 - 04.2015
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier
TJX Companies
05.2013 - 08.2014
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Arts - Information Technology
University of Phoenix
Phoenix09.2024
Skills
- Quote Generation
- Verbal and Written Communication
- Retail Loss Prevention
- Product and Service Sales
- Credit and Cash Transactions
- Teamwork and Collaboration
Timeline
Sales Associate
Ross Dress For Less
04.2016 - 06.2016
Sales Associate
Marshalls & HomeGoods
09.2014 - 04.2015
Cashier
TJX Companies
05.2013 - 08.2014
Associate of Arts - Information Technology
University of Phoenix
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