Jeena Jackson
Berlin
Summary
Dedicated Reception Ambassador with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations.
Overview
6
6
years of professional experience
Work History
Reception Ambassador
Cooper University Hospital
11.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed front desk operations and ensured smooth visitor check-in process.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Activity Assistant
Laurel Brook Rehabilitation and Healthcare Center
07.2023 - 11.2024
- Facilitated engaging recreational activities to enhance residents' physical and emotional well-being.
- Collaborated with healthcare staff to develop personalized activity plans for individual residents.
- Monitored resident participation and provided feedback to ensure optimal engagement in activities.
- Assisted in organizing special events, fostering community involvement and improving resident morale.
Lead Customer Service Representative
Wawa
01.2020 - 06.2023
- Supervised daily operations, ensuring consistent service quality and customer satisfaction.
- Trained and mentored new team members on customer service protocols and best practices.
- Enhanced customer satisfaction by efficiently resolving complex issues and providing timely solutions.
Education
High School Diploma -
Lindenwold High School
Lindenwold, Nj06.2019
Skills
Team management
Timeline
Reception Ambassador
Cooper University Hospital
11.2024 - Current
Activity Assistant
Laurel Brook Rehabilitation and Healthcare Center
07.2023 - 11.2024
Lead Customer Service Representative
Wawa
01.2020 - 06.2023
High School Diploma -
Lindenwold High School