Jeenal Mehta
Harriman,NY
Summary
Seeking an opportunity in an organization that cultivates a culture for leveraging diverse experience and skill sets. Eager for challenges that promote professional and personal growth. Passionate about contributing to a team valuing innovation and continuous improvement. Excited to start a new chapter where talents can make a meaningful impact.
Overview
18
18
years of professional experience
Work History
Bank Teller and CSR
Wallkill Valley Federal Savings & Loan
05.2022 - Current
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Placed orders for customer checks and verified starting numbers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Counted and packaged currency and coins.
- Audited fellow teller currency to contribute to dual-control procedures.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Monitored and reported suspicious activity in line with bank security policies.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Cashier
Jiffy Stop
05.2020 - 04.2022
- Handle transactional and operational activities such as: cash/credit/Western Union, NY Lottery transactions.
- Maintained and organized an efficient work space.
- Developed meaningful relationships with customers in order to solidify repeat customer base.
- Recorded and maintained daily revenue and inventory logs.
Assistant Teacher
Thakur International School
06.2010 - 06.2011
- Assisted the teacher in graded assignments
- Monitored classroom students during lessons
- Conducted lessons under supervision of the teacher OR during teachers absence.
- Developed and conducted group activities ranging from arts & crafts to educational instruction.
Receptionist
Physio Hub Clinic
06.2007 - 06.2010
- Set client appointments
- Followed up with clients pre and post appointment
- Generated a welcoming and hospitable environment.
- Processed payments and billing for the clinic.
Education
Bachelors of Commerce - undefined
Mumbai University
01.2008
Skills
- Word
- Excel
- Power Point
- Internet Basic
Languages
Gujarati and Hindi
Elementary
English
Full Professional
Timeline
Bank Teller and CSR
Wallkill Valley Federal Savings & Loan
05.2022 - Current
Cashier
Jiffy Stop
05.2020 - 04.2022
Assistant Teacher
Thakur International School
06.2010 - 06.2011
Receptionist
Physio Hub Clinic
06.2007 - 06.2010
Bachelors of Commerce - undefined
Mumbai University