Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeerson L'Heureux

Candia,NH

Summary

Motivated individual with experience in customer service and sales. Working to start a career in IT/ Cybersecurity.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Help Desk position.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Advisor

Best Buy
09.2023 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Sales Associate

Sunglass Hut
10.2021 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds.

Truck Loader

UPS
03.2021 - 10.2021
  • Loaded and strapped shipments into place on trucks.
  • Used forklift to lift pallets and heavy items into trucks.
  • Reviewed shipping orders for accurate fulfillment.

Crew

Dunkins
07.2018 - 03.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained counters and floors.

Education

Associate of Science - Computer And Information Sciences

Manchester Community College
Manchester, NH
06.2024

High School Diploma -

Pinkerton Academy
Derry, NH
06.2020

Skills

Sales experience

Customer service experience

Product Merchandising

Pallet Jack Handling

Basic Troubleshooting

Cash Handling

Teamwork and Collaboration

Certification

Comptia A+ - Soon to be acquired.

Comptia Network+ - Planned

Comptia Security+ - Planned

Timeline

Sales Advisor

Best Buy
09.2023 - Current

Sales Associate

Sunglass Hut
10.2021 - 09.2023

Truck Loader

UPS
03.2021 - 10.2021

Crew

Dunkins
07.2018 - 03.2021

Associate of Science - Computer And Information Sciences

Manchester Community College

High School Diploma -

Pinkerton Academy

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Jeerson L'Heureux