James Jeffrey Cartwright
Everett
Summary
Experienced supervisor with extensive cash handling, customer service, book keeping, and production pipeline experience. Dedicated to learning and improving these skills to the best of my ability.
Overview
4
4
years of professional experience
Work History
Back-Up Administrative Coordinator
Sprouts FM
09.2024 - Current
- Greeted customers over the phone with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Attended company meeting in order to facilitate new and updated policy changes, communicating them to appropriate staff.
- Completed weekly payroll for approximately 120 employees.
Front End Supervisor
Sprouts FM
05.2021 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences, as well as handling general register functions.
- Monitored cash drawers before and after hours to insure accurate cash handling and data reporting.
- Submitted reports to senior management to aid in business decision-making and planning.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
Associate of Arts - Design And Production
Academy of Interactive Entertainment
Seattle, WA09-2019
Skills
- Microsoft Excel
- Photoshop
- Accounting ledger management
- Employee development
- Inbound phone call handling
- Employee records management
- Bookkeeping
- Data entry
- Project management experience
- Cash counting
- Staff supervision
- Customer service
Timeline
Back-Up Administrative Coordinator
Sprouts FM
09.2024 - Current
Front End Supervisor
Sprouts FM
05.2021 - Current
Associate of Arts - Design And Production
Academy of Interactive Entertainment
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