Jeff Ehlman
Helena ,AL
Summary
Results-driven manager with over 18 years of experience in retail operations. Skilled in fostering teamwork, troubleshooting, and implementing effective sales strategies, resulting in increased team efficiency and strong customer loyalty.
Overview
20
20
years of professional experience
Work History
Manager in Charge
Gabe's Department Store
2024.04 - Current
- Supervised daily operations to ensure efficient store functionality.
- Trained team members on customer service best practices and sales techniques.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Developed staff schedules to optimize workforce efficiency during peak hours.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
- Streamlined internal communications by creating clear channels of information flow between departments and team members.
- Provided strong leadership to enhance team productivity and morale.
- Conducted performance evaluations.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members
- Payroll
- Supervised 70 employees
Manager in Charge
Old Time Pottery Inc.
2005.12 - 2024.04
- Trained team members on customer service best practices and sales techniques.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Developed staff schedules to optimize workforce efficiency.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
- Streamlined internal communications by creating clear channels of information flow between departments and team members.
- Provided strong leadership to enhance team productivity and morale.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts.
- Payroll
- Supervised 40 employees
Skills
- Customer relations
- Operations management
- Corporate communications
- Warehousing functions
- Employee scheduling
- Sales strategies
- Staff hiring
- Performance evaluation and monitoring
- Inventory management
- Troubleshooting and problem resolution
- Teamwork
- Customer service
- Effective leader
- Self motivation
Timeline
Manager in Charge
Gabe's Department Store
2024.04 - Current
Manager in Charge
Old Time Pottery Inc.
2005.12 - 2024.04