Jeff Geffrard
Homestead,FL
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
TopGolf
04.2022 - 11.2023
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Busser
TopGolf
10.2020 - 01.2022
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- followed Forbes training standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Security Officer
Drais Beach Club
03.2017 - 09.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
High School Diploma -
Durango High School
Las Vegas, NV06.2013
Skills
- Safe Food Handling
- Food Delivery
- Order Management
- Daily specials memorization
- Beverage Preparation
- Table Setting
- Guest Engagement
Timeline
Server
TopGolf
04.2022 - 11.2023
Busser
TopGolf
10.2020 - 01.2022
Security Officer
Drais Beach Club
03.2017 - 09.2020
High School Diploma -
Durango High School