Jeff Gorka
Westland
Summary
Dynamic Asset Protection Team Leader with a proven track record at Walmart, specializing in loss prevention strategies and team training. Enhanced store security and reduced asset loss through effective audits and data analysis. Recognized for fostering a culture of accountability and delivering exceptional customer service while maintaining operational excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Asset Protection Team Leader
Walmart
Canton, MI
05.2024 - Current
- Spearheaded asset protection initiatives to reduce loss and strengthen store security.
- Executed regular audits to uphold asset protection policies.
- Facilitated training sessions for team members on theft prevention strategies and safety protocols.
- Designed and executed comprehensive training programs focused on safety and loss prevention techniques.
- Evaluated inventory shrinkage data to identify trends and implement corrective measures.
- Facilitated hiring decisions for asset protection team by conducting interviews and evaluating candidate qualifications.
- Enhanced team efficiency by implementing standardized procedures and best practices.
- Fostered a culture of integrity and accountability within the organization, leading to a reduction in asset loss and damage incidents.
- Implemented strategies to control inventory loss and safeguard company assets.
Package Delivery Driver
UPS
Livonia, MI
10.2018 - 07.2023
- Operated delivery vehicles efficiently, adhering to safety protocols and traffic regulations.
- Provided exceptional customer service during interactions, resolving issues promptly.
- Trained new drivers on operational procedures and safety practices.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
Parts Delivery Driver
East Michigan Trailer Sales
09.2006 - 08.2018
- Delivered parts efficiently, ensuring timely and accurate drop-offs at designated locations.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
- Collaborated with warehouse staff to optimize loading processes and minimize delivery delays.
- Managed inventory tracking to ensure availability of parts for customer orders and returns.
- Implemented safe driving practices, adhering to all traffic regulations and company policies.
- Provided excellent customer service by addressing inquiries and resolving issues during deliveries.
- Utilized GPS systems for efficient route planning, improving overall delivery times and reducing fuel costs.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
Education
High School Diploma -
Crestwood High School
Dearborn Heights, MI06.2006
Skills
- Incident reporting
- Policy enforcement
- Loss prevention strategies
- Internal audits
- Team Training
- Data analysis
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Adaptability and flexibility
Timeline
Asset Protection Team Leader
Walmart
05.2024 - Current
Package Delivery Driver
UPS
10.2018 - 07.2023
Parts Delivery Driver
East Michigan Trailer Sales
09.2006 - 08.2018
High School Diploma -
Crestwood High School