Summary
Overview
Work History
Skills
Timeline
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Jeff Johnson

West Palm Beach

Summary

22 Years of Progressive Automotive Experience

While I’ve held the title of General Sales Manager for over a decade, my journey in the automotive industry began long before that; I didn’t just walk into that role.
I started on the sales floor, grinding it out, and learning how to connect with customers, build trust, and close deals.
From there, I became a Floor Closer, helping others seal the deal when it counted.
Then I moved into finance, where I learned how to structure deals the right way.
Eventually, I transitioned into Sales Management, coaching sales teams and managing day-to-day operations. I’ve worked
across multiple brands—Nissan, Kia, Hyundai, Genesis, Toyota, Volkswagen, Acura, Honda, GMC, Jeep,
Dodge, Chrysler, and more—wherever a strong, reliable person was needed to help turn things around or
take performance to the next level. Every step of the way taught me something different; I earned my stripes, and learned the business inside and out.
Now, as a General Sales Manager, I don’t just manage; I lead with firsthand experience from every level of the business.

Overview

15
15
years of professional experience

Work History

General Sales Manager

Mazda
Southern Palms
04.2024 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Deescalate high pressure tension customer complains while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Developed service and sales strategies to improve retention and revenue.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Motivate staff members towards achieving organizational goals.

General Sales Manager

Napleton Hyundai
West Palm Beach
08.2018 - 04.2024
  • Hired and motivated team members work closely with salespeople and customers.
  • Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
  • Identified areas needing improvement in order to maximize efficiency.
  • Mentored and directed employees by conducting one-on-one meetings with salespeople.
  • Developed and implemented strategies to increase sales revenue.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Created weekly and monthly reports on sales performance, goals, and objectives.

Sales Manager

Sun Toyota
Holiday
02.2016 - 08.2018
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Created and maintained sales environment to support business objectives.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Supported sales team members to drive growth and development.

Jenkins Automotive Group

General Sales Manager
Leesburg
03.2010 - 11.2015
  • Oversaw regional and local sales managers and staff.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.

Skills

  • Quality Management
  • Staff Supervision
  • Service Quality Improvement
  • Budget Development
  • Sales Expertise
  • Sales Analysis
  • Leadership and Team Building

Timeline

General Sales Manager

Mazda
04.2024 - Current

General Sales Manager

Napleton Hyundai
08.2018 - 04.2024

Sales Manager

Sun Toyota
02.2016 - 08.2018

Jenkins Automotive Group

General Sales Manager
03.2010 - 11.2015
Jeff Johnson