Jeff Rieb
DESCHUTES TITLE
Bend,Oregon
5
Certifications
2027
years of professional experience
Administrative Assistant bringing documentation coordination, file readiness, and cross-team support from escrow operations into a front-office administrative role. Supported payoff statements, HOA documents, lien information, and software transition work while keeping transactions moving through accurate file preparation. Also trained new hires on opening and closing procedures, showing a steady approach to process consistency, troubleshooting, and day-to-day office support.
Work History
EPU Lead | Escrow Assistant | Title and Escrow Operations
14 Years 3 Months- Served as EPU Lead for seven years supporting transaction processing activities and daily workflow.
- Assisted with two software changes while coordinating IT troubleshooting to maintain operational continuity.
- Progressed through five years as an Escrow Assistant building core transaction and file-preparation experience.
- Progressed through seven years as EPU Lead overseeing escrow support and day-to-day processing.
- Built the Escrow Processing Unit from the ground up to support escrow transaction handling.
- Opened and closed escrow transactions while preparing files and coordinating closing requirements.
- Obtained payoff statements, HOA details, lien information, and other documents needed for closings.
Financial Advisor
5 Years 2 Months- Built client base representing approximately $15 million in assets through consultative financial guidance and steady relationship management.
- Maintained 5-10 weekly client follow-ups to support service consistency, retention, and ongoing account activity.
- Developed lasting client relationships through regular financial consultations and responsive communication.
- Partnered with bank tellers and personal bankers to identify client needs and align suitable financial services.
- Created a referral program for bank employees across an eight-branch region to support business development.
- Built collaborative relationships with banking professionals to strengthen referrals and expand the client pipeline.
Customer Service and Sales Support
- Handled 100s customer requests weekly from distributors and OEM accounts to keep responses timely and organized.
- Supported six U.S. distributors across a broad geographic territory while coordinating customer service for key accounts.
- Coordinated product supply requirements for a major OEM customer to align orders with available inventory and lead times.
- Shared lead times, product availability, and inventory updates with planning teams to support customer decisions.
- Partnered with regional sales teams to provide parts, samples, and production information to customers.
- Strengthened cross-functional collaboration between customers, sales representatives, and planning teams to resolve service needs.
Purchasing Manager
2 Years- Tracked 50-75 parts lists monthly to maintain pricing, part numbers, and lead-time accuracy.
- Negotiated 10-15 supplier agreements annually to support parts availability and project schedules.
- Managed purchasing for fabrication parts and materials used in wood mill equipment production.
- Built new supplier relationships and maintained existing vendor partnerships across key sourcing needs.
- Negotiated pricing and coordinated supplier lead times to keep production timelines on track.
- Prepared detailed parts lists with part numbers, pricing, and delivery lead times for internal planning.
- Coordinated shipping and receiving while checking incoming components for quality before production or shipment.
Office Manager
7 Years- Handled 10-20 customer inquiries weekly while supporting office operations and residential sales activity.
- Developed a commercial building sales market, securing projects exceeding $150,000.
- Consulted with contractors, architects, designers, and homeowners to match window and door products to project requirements.
- Trained new sales and office staff on assigned duties, helping them ramp up quickly and work independently.
- Supported daily office operations by coordinating customer relationships, sales activity, and internal follow-up across both markets.
- Managed relationships with residential and commercial customers, maintaining responsive communication and reliable service.
- Coordinated sales support across projects, keeping information organized and follow-up moving for the team.
Education
Bachelor of Science - Business Administration
Skills
Escrow opening and closing
Escrow processing and workflow management
Payoff
HOA
and lien information coordination
Closing coordination
File review and preparation
Back-office operations and transaction coordination
Document tracking and follow-up
Quality control review
Record maintenance
Team leadership and employee training
Customer service and relationship management
Cross-functional collaboration
IT troubleshooting coordination
Process development and operational support
Disbursement processing
Wire transfer coordination
Notary coordination
Certification
FINRA Series 7 (expired)
Timeline
EPU Lead | Escrow Assistant | Title and Escrow Operations
DESCHUTES TITLE
06.2012 - 09.2026Read More
Financial Advisor
SOUTH VALLEY WEALTH MANAGEMENT
05.2007 - 07.2012Read More
Purchasing Manager
UNITED MACHINE INDUSTRIES
01.2001 - 01.2003Read More
Office Manager
POZZI DISTRIBUTORS
01.1993 - 01.2000Read More
Customer Service and Sales Support
MICROSEMI
2003 - 2007Read More
Southern Oregon University
Bachelor of Science from Business Administration
Read More