JEFF ROHAY
Oregon City,OR
Summary
Experienced Transportation Coordinator with a robust background in client relationship management and data analysis, seeking to transition skills to an Employee Relations Manager role in the health tech industry. Ability to interpret and apply HR policies, resolve complex employee issues, and foster a supportive workplace culture aligned with organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Transportation Coordinator
Providence Health & Services
2016.01 - Current
- Managed and coordinated transportation services for patients, ensuring individual needs were met efficiently
- Partnered with vendors to optimize service delivery, enhancing patient satisfaction while controlling costs
- Built and maintained productive relationships with clients, vendors, and management
- Demonstrated strong time management and prioritization skills to improve departmental productivity
- Reported directly to Transfer Center Manager and Senior Director of Regional Operations.
- Facilited timely transportation of diverse clients to healthcare facilities.
Emergency Department Technician
Providence Health & Services
2016.01 - 2022.01
- Modeled integrity, accountability, and honesty to build patient trust and satisfaction
- Precepted new hires and served as an information resource for students
- Assisted security team in de-escalating and restraining behavioral health patients
- Recognized as Caregiver of the Month for outstanding teamwork during the Covid-19 pandemic.
Field Training Officer
Metro West Ambulance
2011.01 - 2016.01
- Assisted with hiring, conducted interviews, orientations, and trained new hires on policies and procedures
- Ensured proper documentation of all training activities to maintain compliance with department guidelines and accreditation standards.
Education
Master of Business Administration with Emphasis in Healthcare -
Pacific University
Forest Grove, OR01.2022
Emergency Medical Technician Certification -
Portland Community College
Portland, OR01.2010
Bachelor of Science in Exercise Science -
Oregon State University
Corvallis, OR01.2007
Skills
- Interpretation and application of HR policies and procedures.
- Experience resolving complex employee issues with empathy and integrity.
- Strong written and verbal communication skills, adept at maintaining records and documentation.
- Proven ability to build collaborative relationships across all organizational levels.
- Strategic thinker with experience in process improvement and team leadership.
- Knowledgeable about federal, state, and local employment laws.
- Excellent organizational skills with a focus on efficiency and productivity.
- Workflow Coordination
- Cost Control
- Logistics Management
Websites
Certification
Emergency Medical Technician Certification
Professional Development
Relevant coursework in Strategic Management, Healthcare Laws and Regulations, Organizational Behavior, Diversity, Quality and Operations Management in Healthcare.
Timeline
Transportation Coordinator
Providence Health & Services
2016.01 - Current
Emergency Department Technician
Providence Health & Services
2016.01 - 2022.01
Field Training Officer
Metro West Ambulance
2011.01 - 2016.01
Master of Business Administration with Emphasis in Healthcare -
Pacific University
Emergency Medical Technician Certification -
Portland Community College
Bachelor of Science in Exercise Science -
Oregon State University
Emergency Medical Technician Certification
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