Dynamic store manager with a proven track record in driving store performance and enhancing customer satisfaction. Expertise in leadership, organizational skills, and fostering strong customer relationships in a fast-paced retail environment.
Overview
16
16
years of professional experience
Work History
Store Manager
Tomlinson's Feed & Pet
Austin, TX
01.2016 - Current
Led daily operations, ensuring optimal store performance and staff productivity.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Fostered strong customer relationships, improving satisfaction and loyalty through exceptional service.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assistant Store Manager
Tomlinson's Feed & Pet
Austin, TX
03.2012 - 01.2016
Supervised daily store operations, ensuring efficient workflow and high customer satisfaction.
Developed promotional strategies to enhance sales of seasonal products and services.
Shift Leader
Gatti's Pizza - Austin
Austin, TX
07.2011 - 07.2012
Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
Trained and mentored new staff on pizza preparation and customer service protocols.
Host
Buffalo Gap
Granbury, TX
09.2009 - 05.2011
Greeted and seated guests promptly, ensuring positive first impressions.
Managed reservation system, optimizing table assignments for efficient service flow.