JEFFREY WOOD
HVAC SERVICE TECHNICIAN
Saint Johns
Summary
Dedicated Service Technician with a proven track record at Bayonet Plumbing and Heating/AC, excelling in equipment troubleshooting and customer service. Enhanced operational efficiency through precise preventive maintenance and installation, achieving high customer satisfaction. Skilled in technical support and quality assurance, consistently delivering prompt solutions to complex issues.
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
BAYONET PLUMBING AND HEATING/AC
02.2024 - 02.2025
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Field Service Technician
BAY AREA AC AND HEAT
11.2016 - 01.2024
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Education
Associate of Applied Science - ELECTRONICS/HVAC
SOUTHERN TECHNICAL COLLEGE
SANFORD FL 05.2001 -
Skills
Customer service
Technical support
Preventive Maintenance
Equipment troubleshooting
Installation and repair
Work documentation
Equipment maintenance
Quality assurance
Certification
EPA=UNIVERSAL
Timeline
Service Technician
BAYONET PLUMBING AND HEATING/AC
02.2024 - 02.2025
Field Service Technician
BAY AREA AC AND HEAT
11.2016 - 01.2024
Associate of Applied Science - ELECTRONICS/HVAC
SOUTHERN TECHNICAL COLLEGE
05.2001 -
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