Jeff Cook
Missouri City,TX
Summary
Highly organized and accomplished VP of Sales well-versed in monitoring market conditions, competitor's tendencies, and customer's behaviors. Gifted in building connections that create long term relationships, maintaining consistent sales, and setting a high bar for customer service. Persuasive negotiator with forward-thinking and performance-oriented nature.
Overview
27
27
years of professional experience
Work History
VP of Sales
Allied Concrete
Houston, TX
05.2000 - 05.2021
- Part of original executive management team that grew Allied Concrete from 300,000 yards in 1994 to 1,900,000 yards in 2017.
- Created dynamic of equality between sales and dispatch that created superior customer service and fostered incredible rapid growth of Allied Concrete.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals by adapting and overcoming very quickly.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Area Operations Manager
Allied Concrete
Houston, TX
01.1997 - 05.2000
- Enhanced area plant performance by implementing proven management processes to increase efficiency and maintain team member satisfaction.
- Developed processes to save on costs and prevent losses.
- Monitored over 35 employees' day-to-day activities and made plans to rectify issues.
- Trained and guided team members to maintain high productivity and performance metrics.
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Salesperson
Allied Concrete
Houston, TX
11.1994 - 01.1997
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed and grew leads through repeat business and customer referrals.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Worked to build relationships with customers and built potential for additional sales.
- Improved customer service and telecommunication skills to build lasting relationships.
- Managed over 75 customers every day, scheduled over 40 orders per day, and serviced over 10 jobs each day.
Education
Bachelor of Science - Criminal Justice
University of Houston - Downtown
Houston, TX05.1991
Skills
- Market Trend Analysis
- Sales Projections
- Problem Solving
- Decision Making
- Relationship Building
- Direct Sales
- Competitor Analysis
- Customer Service
- Price Schedules
- Customer Trend Analysis
- Product and service sales
- Territory Management
- Goals and performance
- Sales forecasting
- Schedule Coordination
- Sales expertise
- Sales strategy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
VP of Sales
Allied Concrete
05.2000 - 05.2021
Area Operations Manager
Allied Concrete
01.1997 - 05.2000
Salesperson
Allied Concrete
11.1994 - 01.1997
Bachelor of Science - Criminal Justice
University of Houston - Downtown
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