Jefferson Henson
Athens,Georgia
Summary
Customer-focused professional with Kroger experienced in maintaining store organization and delivering responsive service. Applied problem-solving skills to address customer needs and support smooth order processing. Completed full course load at the University of Georgia while working full-time, demonstrating strong reliability and time management.
Overview
10
10
years of professional experience
Work History
Courtesy Clerk
Kroger
Snellville, Georgia
06.2016 - Current
- Assisted customers with loading purchases into vehicles to enhance their shopping experience
- Delivered customer service by assisting with inquiries and providing support
- Maintained clean, organized front end and ensured supplies were adequately stocked
- Retrieved shopping carts from parking lot regularly to maintain store organization
- Assisted 100 customers a week with bagging groceries
Education
Bachelor of Arts (B.A.) - History
University of Georgia
Athens, Georgia12-2023
Skills
- Customer support
- Grocery bagging
- Front end maintenance
- Order packaging
- Customer engagement
- Customer safety
- Attention to detail
- Time management
- Dependability
- Problem solving
- Teamwork and collaboration
- Effective communication
- Dependability
- Strong work ethic
- Perseverance and adaptability
- Positive attitude toward challenges
- Safety awareness
PROJECT EXPERIENCE
- Writing in opposition to religious change, Senior Seminar In History, December 11, 2022, Wrote a 20-page research paper that explored the topic of writing in opposition to religious change during the English Reformation
- African Americans and Food: Topics of Race discourse and Juneteenth, Southern Food, May 1, 2023, Wrote a 20-page research paper that explored the topic of Juneteenth and how the foods of Juneteenth not only represented the struggle of African Americans and their dark past, but also the hope of a brighter and more inclusive future America
INVOLVEMENT EXPERIENCE
- Grayson Athletic Association Special Populations Baseball, Assistant/Player
- March 2013 - Present
- Have been actively involved as a player and aided my coaches in leading my team every year
- I have advocated for, cheered on, encouraged, and helped coach some of the most amazing humans on the planet.
RELEVANT COURSEWORK
Modern Japan, Studies in Asian History, WWII in History and Memory, Studies in American History, Senior Seminar In History, Southern Food
Timeline
Courtesy Clerk
Kroger
06.2016 - Current
Bachelor of Arts (B.A.) - History
University of Georgia