Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
Receptionist
Jefferson I. Schmeltzer

Jefferson I. Schmeltzer

Herriman,UT

Summary

Driven and efficient self-starter with 8 years of experience in process improvement, customer service, and supervising. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Shift Leader

SME, Chick-Fil-A
Riverton, UT
09.2020 - Current
  • Engaged, keeping team members work with enthusiasm in performing best capabilities
  • Been in a leadership role for over a year by supplying more resources of keeping team engaged
  • Supervise 12+ team members and delegate responsibility through strong organization and mentorship to uphold a dedicated and capable team, resulting in optimized efficiency
  • Put together schedules of 70 employees by analyzing reports on labor and productivity as well as attention to detail to maintain daily operational success
  • Oversaw the inventory of our restaurant by having a safety stock, and lean inventory count by keeping a clean, and organized travel path.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Fulfillment Associate

Amazon.com, Inc
St. Peters, MO
10.2019 - 12.2019
  • Assisted over 30 employees to increase employee production by training on ways to be more effective in work
  • Performed more than expected
  • Given a quota to box on average 70 boxes an hour
  • Personal performance was well almost doubled at around 120
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Followed procedures at all times for personal and team safety.

Customer Service Provider

Mannino’s Too
Flint Hill, MO
04.2015 - 10.2017
  • Inspired an environment where guests felt welcomed to come back to shop for our services
  • Detail oriented, practicing feasibility study by assisting in market research to advertise and promote products
  • Communicative with owner on what could do to attract more business
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Cut meats to customer specifications and answered questions about specialty products.

Education

Bachelors - Business Administration

Brigham Young University–Idaho
01.2020 - 05.2023

Skills

Proficient in customer serviceundefined

Accomplishments

    Recognized and received Chick-Fil-A Remarkable Futures Scholarship - 3 years in a row.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Timeline

Shift Leader

SME, Chick-Fil-A
09.2020 - Current

Bachelors - Business Administration

Brigham Young University–Idaho
01.2020 - 05.2023

Fulfillment Associate

Amazon.com, Inc
10.2019 - 12.2019

Customer Service Provider

Mannino’s Too
04.2015 - 10.2017
Jefferson I. Schmeltzer