Amber Jenkins
Cypress,TX
Summary
To obtain a position in a dynamic company where I can utilize my superior organizational skills.
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
22
22
years of professional experience
Work History
Shift Manager
Starbucks
2025.06 - Current
- Led daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and performance.
- Implemented process improvements that streamlined workflow and reduced downtime.
- Managed inventory control, optimizing stock levels to meet demand effectively.
- Developed training programs focused on enhancing employee skills and engagement.
- Fostered a positive work environment, promoting teamwork and collaboration among staff.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Head Volleyball Coach
North Houston Elite Volleyball
2024.08 - Current
- Developed training programs to boost team performance and skills.
- Coordinated practice schedules for optimal athlete engagement.
- Analyzed game footage to identify strategic strengths and weaknesses.
- Implemented evaluation systems to monitor athlete progress.
- Fostered positive team culture with motivational strategies.
- Collaborated with staff to ensure safety compliance.
- Built strong relationships with players to enhance trust and goal achievement.
- Managed drills and fitness circuits to improve athletic performance.
Cleaning Contractor
Absolute Level Services, LLC.
2024.06 - 2025.06
- Managed cleaning projects, ensuring high cleanliness standards and client satisfaction.
- Trained staff on cleaning techniques, safety protocols, and equipment usage.
- Developed custom cleaning plans to enhance service efficiency.
- Implemented quality control measures through inspections and feedback.
- Coordinated schedules for teams, optimizing workforce allocation and minimizing downtime.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained inventory of supplies, ensuring availability while reducing waste.
- Secured long-term contracts with satisfied customers, contributing to business growth.
Dog Handler Assistant
Terry Smith Dog Handler
2009.07 - 2024.08
- Assisted at dog shows for over 10 years, handling feeding, bathing, grooming, and administrative tasks like scheduling and travel arrangements.
- Maintained a clean driving record while safely transporting dogs.
- Greeted pet owners, discussed services and costs, and assessed animal needs.
- Enhanced workplace atmosphere through teamwork on event planning and community outreach projects.
- Managed scheduling, client record updates, and payment processing efficiently and professionally.
- Trained dogs in obedience and behavior modification to improve performance.
- Created customized training programs based on individual dog needs and owner goals.
- Regularly sanitized kennels and play areas to maintain cleanliness in boarding facilities.
Executive Assistant
The Kink Team
2016.06 - 2017.06
- Managed emails, meetings, and calls for Kink Team owner.
- Ordered supplies and lunches for office.
- Organized events of various sizes.
- Coordinated team meetings and office gatherings.
- Ran daily errands for office and owner.
- Oversaw special office projects.
- Handled paperwork for auction homes.
- Entered data for multiple office areas.
- Created home listings and new packet materials.
- Answered phones in receptionist's absence.
- Managed building maintenance and repairs.
- Scheduled services for home inspections and maintenance.
- Prepared for open houses and organized company parties.
Executive Assistant to the Chief Financial Officer
Argos Ready Mix South Central
2012.02 - 2015.08
- Created bank wires and ACHs daily.
- Coded invoices for Accounts Payable.
- Processed credit card transactions for Credit Department.
- Reconciled daily bank transactions in Great Plains for three companies.
- Updated and distributed daily cash position report.
- Processed data from Crystal Reports and Great Plains to update sales reports.
- Maintained office supplies and billing for DFW area, corporate office, and 42 plants.
- Handled reservations for executive staff through Concur.
Accounts Payable Clerk
Argos Ready Mix
2011.11 - 2012.02
- Processed material receipts and concrete tickets with Excel spreadsheets.
- Managed timely invoice processing, ensuring compliance with policies.
- Executed weekly material checks.
- Paid invoices using Excel pivot tables to verify tonnages.
- Inserted columns in spreadsheets to calculate costs.
- Handled TMT customer accounts and processed payables.
- Managed Tealstone ticket requests and credit department invoices.
- Provided backup support for receptionist and reconciled vendor statements.
Dispatcher/Order Taker
XL Parts, LLC
2011.08 - 2011.11
- Took orders by phone, fax, email in high-volume call center.
- Processed orders for account, COD, and new customers.
- Verified availability using parts inventory system.
- Scheduled delivery dates for out-of-stock parts.
- Dispatched drivers for deliveries to customers and retail stores.
- Resolved customer issues and collaborated with credit department on accounts on hold.
- Processed cash and account orders via credit card, cash, invoice.
Specialist and Sourcing Manager
XL Parts
2009.04 - 2011.08
- Processed all internet orders thru Amazon.
- Handled invoicing, packing and shipping.
- Managed parts shipping to multiple XL Parts stores.
- Time management of drivers to maintain efficient delivery schedules.
Office Manager
Prestige Collision
2006.08 - 2008.04
- Collaborated with insurance adjusters to file claims, prepare estimates, and manage customer relations.
- Oversaw parts inventory management.
- Coordinated wrecker drivers' schedules.
Receptionist
Nedal Insurance
2005.03 - 2006.07
- Handled calls and processed health insurance claims.
- Compiled and sent information packets to prospective customers.
Office Clerk
Texas First Collision
2004.02 - 2005.03
- Handled phones, customer relations.
- Managed estimates, filed claims, maintained communications with insurance companies.
- Oversaw parts inventory.
Education
Associate of Applied Science -
Lone Star College System
Tomball, TX2021-05
High School Diploma -
Beebe Senior High School
Beebe, AR2000-05
Skills
- Executive assistance expertise
- Proficient in customer service
- Experienced administrative assistant
- Accounts payable processing expertise
- Accounts receivable management
- Proficient in financial reporting practices
- Experienced office manager
- Coordinated travel logistics
- Financial services experience
- Data analysis and reporting
- Proficient in QuickBooks financial management
- Proficient in ledger reconciliation
- Financial data analysis
- Data warehouse management
- Demonstrated sales proficiency
- Digital advertising expertise
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Opening and closing procedures
- Staff motivation
Timeline
Shift Manager
Starbucks
2025.06 - Current
Head Volleyball Coach
North Houston Elite Volleyball
2024.08 - Current
Cleaning Contractor
Absolute Level Services, LLC.
2024.06 - 2025.06
Executive Assistant
The Kink Team
2016.06 - 2017.06
Executive Assistant to the Chief Financial Officer
Argos Ready Mix South Central
2012.02 - 2015.08
Accounts Payable Clerk
Argos Ready Mix
2011.11 - 2012.02
Dispatcher/Order Taker
XL Parts, LLC
2011.08 - 2011.11
Dog Handler Assistant
Terry Smith Dog Handler
2009.07 - 2024.08
Specialist and Sourcing Manager
XL Parts
2009.04 - 2011.08
Office Manager
Prestige Collision
2006.08 - 2008.04
Receptionist
Nedal Insurance
2005.03 - 2006.07
Office Clerk
Texas First Collision
2004.02 - 2005.03
High School Diploma -
Beebe Senior High School
Associate of Applied Science -
Lone Star College System