Jeffery Arthur
Castro Valley,CA
Summary
Proven leader in customer service, adept at maintaining composure under pressure, demonstrated at Berry Delight. Skilled in up-selling techniques and customer satisfaction, consistently enhancing customer loyalty. Exhibits reliability and exceptional patience, ensuring high-quality service. Achieved notable accuracy in payment transactions, fostering a positive and efficient checkout experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Berry Delight
06.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier
Boba Bliss
06.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Cashier
Big Apple Bagels
05.2023 - 02.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Castro Valley High School
Castro Valley, CA05.2026
No Degree - Medical Careers
Eden Area Rop
Hayward, CA05.2026
Skills
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Leadership
Up-selling techniques
photography
I am a self taught photographer who has grown a lot in skill. I started a small business taking pictures for sports and other events. I am now the head photographer for the Broadcast club at my high school teaching others how to take pictures.
Timeline
Customer Service Cashier
Berry Delight
06.2024 - Current
Cashier
Boba Bliss
06.2024 - 08.2024
Customer Service Cashier
Big Apple Bagels
05.2023 - 02.2024
High School Diploma -
Castro Valley High School
No Degree - Medical Careers
Eden Area Rop