JEFFERY BURKHALTER
Dallas,GA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
DAWN FOODS
09.2021 - Current
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Ensured that customer orders were picked and shipped efficiently, accurately, and within deadline.
- Directed the recruitment process for new hires, building a strong team committed to operational excellence in the warehouse environment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Maintained inventory accuracy through cycle counts, empty bin verifications, and oversees the inventory process.
- Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
- Ensured that all client concerns are handled promptly and completely. Cultivating strong relationships with key business partners to drive sustained growth.
- Reduced voluntary turnover in Distribution Services and Supply Chain by 10% from 2022-2023.
- Carry out leadership responsibilities by encouraging and positively reinforcing the actions of others.
- Engaged leader that leads team by setting an example through demonstrating the willingness to be a team player to get the job done no matter how small or large the task.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
- Assisted in budget development by providing accurate forecasts of expected expenses related to staffing, equipment maintenance, and facility upgrades.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Warehouse Operations Manager
ALABAMA CROWN DISTRIBUTING CO.
12.2012 - 09.2021
- Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Achieved warehouse financial objectives by forecasting requirements, preparing annual budget, scheduling expenditures, analyzing variances, implementing operating strategies, and initiating corrective actions.
- Successfully reorganized the picking area to increase productivity and accuracy, bringing the error ratio under 1%.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
- Ensured that all client concerns were handled promptly and completely.
- Developed and implemented an effective receiving operation that delivered accurate put-away and inventory accuracy within cost constraints.
- Ensured that customer orders were picked and shipped efficiently, accurately, and within deadline while increasing customer satisfaction.
- Built and maintained productive work teams by creating programs for hiring, training, evaluations, and professional development.
Education
High School Diploma -
Campbell High School
Smyrna, GA05.1986
Skills
- Customer Service
- Performance monitoring
- Budgeting
- Inventory Management
- Distribution center management
- Relationship Building
- SAP expertise
- Manhattan WMS
- P&L Management
- MS Office
- Health and safety compliance
- Supply chain logistics
Certification
- Forklift Certification
Timeline
Operations Manager
DAWN FOODS
09.2021 - Current
Warehouse Operations Manager
ALABAMA CROWN DISTRIBUTING CO.
12.2012 - 09.2021
High School Diploma -
Campbell High School
- Forklift Certification
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