Jeffery Fusilier
Pelican Pointe Car Wash
Marrero,Lousiana
1
Certification
8
years of professional experience
Dynamic leader with expertise in team training, customer service, and operational efficiency. Proven ability to enhance staff performance and drive process improvements that elevate customer satisfaction and team productivity.
Work History
Assistant Manager
3 Years- Assisted in managing daily operations to ensure efficient workflow and customer satisfaction.
- Trained new staff on operational procedures and safety protocols to enhance team performance.
- Developed training materials to streamline onboarding processes for incoming employees.
- Monitored inventory levels and coordinated supply orders to maintain stock availability.
- Analyzed operational data to identify areas for process improvement and cost reduction.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Led team meetings to communicate objectives, resolve issues, and foster a collaborative environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Electrical Apprentice
2 Years 1 Month- Assisted in installation and maintenance of electrical systems and components.
- Conducted routine inspections to ensure compliance with safety standards.
- Collaborated with electricians to troubleshoot and resolve electrical issues.
- Maintained tools and equipment for optimal performance and safety.
- Supported team in executing wiring projects efficiently and accurately.
- Adhered to safety protocols while performing hands-on tasks in various environments.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
- Optimized workspace organization, maintaining a clean and orderly work area that promoted safety and productivity.
- Efficiently managed inventory of tools and materials needed for projects, ensuring timely completion without delays due to lack of resources.
- Increased customer satisfaction by addressing concerns promptly and providing clear communication throughout the installation process.
- Improved project delivery with accurate inventory management, reducing delays due to material shortages.
Warehouse Supervisor
1 Year 10 Months- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Trained new staff on equipment usage and inventory management systems for optimal performance.
- Monitored inventory levels, facilitating timely restocking and minimizing shortages.
- Conducted regular safety audits, ensuring compliance with industry regulations and standards.
- Developed scheduling strategies to optimize staff allocation during peak periods.
- Resolved customer inquiries regarding parts availability, improving service satisfaction rates.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Delivery Driver
1 Year 10 Months- Operated delivery vehicle to transport auto parts efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Coordinated with warehouse staff to optimize loading processes for timely deliveries.
- Maintained accurate delivery logs for tracking purposes and accountability.
- Assisted customers with inquiries regarding auto parts during deliveries, enhancing service quality.
- Adhered to traffic laws and company policies to ensure safe driving practices.
- Developed familiarity with local routes, improving delivery times and efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Processor
2 Years 6 Months- Operated equipment for efficient processing of automotive parts
- Conducted quality checks to ensure parts meet safety and operational standards
- Maintained organized workspace, enhancing workflow efficiency
- Collaborated with team members to streamline inventory management processes
- Assisted in training new staff on safety protocols and operational procedures
- Implemented best practices for waste reduction during processing operations
- Supported team in achieving production targets through effective communication
- Supported team members in their tasks, contributing to overall team success.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Met production targets and tight deadlines by collaborating closely with team members.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Contributed to the achievement of department goals through consistent high-quality work.
- Managed multiple priorities simultaneously, maintaining organization even during peak periods.
- Implemented new workflows to streamline the processor role, resulting in improved performance metrics.
- Coordinated with IT department to resolve technical issues impacting processing speeds.
- Conducted regular performance evaluations, identifying areas for improvement in processing operations.
- Collaborated with compliance officers to ensure processing activities adhered to regulatory standards.
- Streamlined communication channels between processing and customer service departments, enhancing service delivery.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Staff supervision
Goal setting
Staff management
Workload management
Conflict resolution
Team building
Employee scheduling
Operations management
Recruiting and interviewing
Sales strategies
Retail operations management
Strategic planning
Policy enforcement
Orientation and training
Employee performance evaluation
Project management abilities
Performance reviewing
Schedule oversight
Promotional planning
Contract management
Multitasking and organization
Strategic thinking
Adaptability and flexibility
Verbal and written communication
Workplace safety compliance
Recruitment and hiring
Inventory management
Process improvement strategies
Sales forecasting
Customer service and satisfaction
Team motivation techniques
Employee engagement
Orientating and training
Problem resolution
Multitasking Abilities
Organizational skills
Customer relationship management
Professional and courteous
Certification
Forklift certification
Timeline
Assistant Manager
Pelican Pointe Car Wash
08.2023 - CurrentRead More
Electrical Apprentice
Best Services
08.2022 - 09.2024Read More
Warehouse Supervisor
Riverside Used Auto Parts
10.2020 - 08.2022Read More
Delivery Driver
Riverside Used Auto Parts
10.2020 - 08.2022Read More
Processor
Pull a Part
04.2018 - 10.2020Read More
John Ehret High School
High School Diploma
Read More